Direct TV Receiver keeps dying
Was called out to a job today where the client is on their third Direct TV receiver. Direct TV worker came out yesterday and told the client that he was reading 17V on ground. Told the client to call an electrician to fix the ground problem and not to hook the new receiver up until it was fixed.
I didn't measure any voltage at all to the ground rod, figure the tech was seeing phantom voltage. Found that the coax splitter from the dish was not grounded so I grounded that. The client has a surge protector that the receivers were plugged into and showed me with the previous "dead" receiver that when he plugged it in that the ground light would come on. I pulled the receptacle and found that the ground wire was not even attached to the receptacle so I connected that, plugged the surge protector back in and the ground light would come on by itself.
Question is: With the ground light coming on plugging the receiver in without the ground connected at the receptacle, was the surge protector sensing the ground through the cable line through the receiver to the ground rod?
I went ahead and had the client plug in his receiver, since everything I could test tested good and could not find any other problems with the installation.
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