paging mx slick, edrick, sound guys - Page 3 - Electrician Talk - Professional Electrical Contractors Forum

Edrick · 07-15-2012, 11:40 PM

I highly recommend posting over here http://www.controlbooth.com/forums/s...usic-intercom/ it's a site specifically for Theater / Event Techs / Crew & Installers. As mentioned DBX support is great so you can always give them a call and have it resolved in no time (assuming it's not an issue that needs some type of replacement or part repaired.

Do you have a way to check the programming of the unit? These devices are used for routing multiple audio sources to different "zones / areas" and have a program that runs on them that allows different DSP effects to be added (EQ, Auto Warmth, Fading), routing of zones, control panels, etc.. I'm not sure what that error means specifically but you could always take a look at the program running on the unit.

To update or reflash the unit you need the ZonePro Gui Interface - ftp://ftp.dbxpro.com/pub/software/Zo....2%20Setup.exe

mxslick · 07-16-2012, 01:25 AM

Quote:

Originally Posted by Edrick

I highly recommend posting over here http://www.controlbooth.com/forums/s...usic-intercom/ it's a site specifically for Theater / Event Techs / Crew & Installers. As mentioned DBX support is great so you can always give them a call and have it resolved in no time (assuming it's not an issue that needs some type of replacement or part repaired.

Do you have a way to check the programming of the unit? These devices are used for routing multiple audio sources to different "zones / areas" and have a program that runs on them that allows different DSP effects to be added (EQ, Auto Warmth, Fading), routing of zones, control panels, etc.. I'm not sure what that error means specifically but you could always take a look at the program running on the unit.

To update or reflash the unit you need the ZonePro Gui Interface - ftp://ftp.dbxpro.com/pub/software/Zo....2%20Setup.exe

Great info sir but a bit late to the party:

Quote:

Originally Posted by mxslick

Haven't worked with that type of processor before, but, based on what I am seeing in your pics and what I was able to get from the dbx site, there has been corruption of the unit's software/firmware. There is a software link on the page found here: http://www.dbxpro.com/640m/index.php but it appears to be the user software and not the unit's firmware. I would suggest contacting dbx directly for advice, their tech support (for me in the past anyways) has been pretty good.

Best of luck Jerry and please keep us posted!

Post#12:

Quote:

Originally Posted by mcclary's electrical

My customers will ask me to work on anything that doesn't work. Stereo systems, electrical, phones, data. They don't really categorize things like we do. I will be the one to decide when to call someone else. The problem has been fixed.

Thanks Mc for the fun thread and to all the players.

Edrick · 07-16-2012, 01:31 AM

Ah I missed the part where he said it was fixed between all the bickering of others haha. As per the firmware I was just pointing out that you get the firmware via the software. I'm not sure if that's what you were saying in your original post so I just wanted to point it out. What was the problem