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05-20-2011, 04:55 PM
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#21
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Registered Member
Join Date: Jan 2011
Location: missouri
Posts: 7,306
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Quote:
Originally Posted by B W E
I don't know if you are trying to he helpful, or are being accusatory, but the three reviews on my website are copied directly from my ben wolf electric facebook page, where those three individuals originally posted the reviews/ comments, which, to do so, means that they had to log in with their credentials. You can see for yourself by clicking on the facebook link on my website.
I don't appreciate being accused of being dishonest. I hope that is not what you are saying.
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The reviews are out of cronilogical order . the Feb 2011 review appears like it was scripted which indicates someone was "asked" to write it. short to the point reviews like the last one posted usually are more believable. This is a critique only and in no way meant to call your caracter into question.
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05-20-2011, 04:58 PM
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#22
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Senior Member
Join Date: Jan 2009
Location: SoCal
Posts: 3,830
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Quote:
Originally Posted by B W E
I don't know if you are trying to he helpful, or are being accusatory, but the three reviews on my website are copied directly from my ben wolf electric facebook page, where those three individuals originally posted the reviews/ comments, which, to do so, means that they had to log in with their credentials. You can see for yourself by clicking on the facebook link on my website.
I don't appreciate being accused of being dishonest. I hope that is not what you are saying.
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No, not at all. I am not accusing you at all. I have seen a ton of websites and a lot seem to be created by the same web designer format. There are guys out there that have never read their websites. They just told the web designer guy what they wanted and he through it all together. All I was saying is the comments sounded scripted. It's almost like I've read those comments a 100 times before.
But, you are not trying to sell your services to me. So, if they work for you, great.
Not trying to be a dic, just being honest.
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05-20-2011, 05:06 PM
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#23
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Senior Member
Join Date: May 2011
Location: Simi Valley, Ca.
Posts: 2,447
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Quote:
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Originally Posted by Mr Rewire
The reviews are out of cronilogical order . The Feb 2011 review appears like it was scripted which indicates someone was "asked" to write it. short to the point reviews like the last one posted usually are more believable. This is a critique only and in no way meant to call your caracter into question.
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The "Feb 2011" (actually January 14, 2011) review is from Skip Kastrick. I installed some power in his garage for wood working tools, as well as mounted his flat screen above his fireplace. His review was first posted on my business facebook page, and with his permission I copied and pasted it onto my website. Skip is a "fan" of ben wolf electric on facebook and as such, when I post photos of my work on there, they show up on his personal facebook wall. When he became a "fan" he noticed the page for reviews and posted one. In the future, to appease the skeptics, I'll ask people to make sure their personal testimony of the service they received does not seem "scripted".
__________________
Amazing love, how can it be, that you, my King, would die for me?
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05-20-2011, 05:08 PM
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#24
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Senior Member
Join Date: Jan 2009
Location: SoCal
Posts: 3,830
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Quote:
Originally Posted by dronai
@knowshorts - What do you think about a lifetime guarantee ? And parts for one year ? I think that I would use the manufacturers warrenty for parts, and limit the labor, to what the item is.
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It depends on what it is and who it's for. I don't give times, I just let the customer know to give me a call if there is any issues.
My last warranty item:
Lighting contractor went bad for customer that throws a lot of money my way. Replaced it - no charge.
Yeah, maybe I could of charged for it. What am I out? 15 minutes time and a $60 contactor. I was there to look at a $19k job.
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05-20-2011, 05:20 PM
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#25
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Senior Member
Join Date: Jan 2009
Location: SoCal
Posts: 3,830
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Quote:
Originally Posted by B W E
The "Feb 2011" (actually January 14, 2011) review is from Skip Kastrick. I installed some power in his garage for wood working tools, as well as mounted his flat screen above his fireplace. His review was first posted on my business facebook page, and with his permission I copied and pasted it onto my website. Skip is a "fan" of ben wolf electric on facebook and as such, when I post photos of my work on there, they show up on his personal facebook wall. When he became a "fan" he noticed the page for reviews and posted one. In the future, to appease the skeptics, I'll ask people to make sure their personal testimony of the service they received does not seem "scripted".
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Relax, Ben. It's Friday. Grab yourself a beer and enjoy your last day on Earth. Apparently some nut says the world is coming to an end, so keep your blood pressure low.
Remember we are professionals and it is in our nature to nit pick. By posting your website, you invited us to critique it. We look at things a little different than Joe and Suzie homeowner. You're just lucky you didn't post a picture of a blue Carlon box.
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05-20-2011, 05:22 PM
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#26
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Senior Member
Join Date: May 2011
Location: Simi Valley, Ca.
Posts: 2,447
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Quote:
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Originally Posted by knowshorts
No, not at all. I am not accusing you at all. I have seen a ton of websites and a lot seem to be created by the same web designer format. There are guys out there that have never read their websites. They just told the web designer guy what they wanted and he through it all together. All I was saying is the comments sounded scripted. It's almost like I've read those comments a 100 times before.
But, you are not trying to sell your services to me. So, if they work for you, great.
Not trying to be a dic, just being honest.
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I designed, created, published, and maintain the site myself.
__________________
Amazing love, how can it be, that you, my King, would die for me?
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05-20-2011, 05:22 PM
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#27
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Phosphate Coated as of 05
Join Date: Apr 2011
Location: California
Posts: 3,815
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Not directed at the poster. I am looking at this, as if I were designing my own.
Job References, instead of testimonials, that always look fake.
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05-20-2011, 05:26 PM
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#28
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Registered Member
Join Date: Jan 2011
Location: missouri
Posts: 7,306
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Quote:
Originally Posted by B W E
The "Feb 2011" (actually January 14, 2011) review is from Skip Kastrick. I installed some power in his garage for wood working tools, as well as mounted his flat screen above his fireplace. His review was first posted on my business facebook page, and with his permission I copied and pasted it onto my website. Skip is a "fan" of ben wolf electric on facebook and as such, when I post photos of my work on there, they show up on his personal facebook wall. When he became a "fan" he noticed the page for reviews and posted one. In the future, to appease the skeptics, I'll ask people to make sure their personal testimony of the service they received does not seem "scripted".
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I would 86 the review page. nobody posts a bad review and two or three reviews always look "cherry picked" I am looking at doing a "happy customer" page. Post a pic with me and the customer at the end of the job and putting a reference phone # with the customers O. K. I think a pic of a smiling customer in thier "new" kithcen would be a good sell.
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05-20-2011, 05:26 PM
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#29
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Registered Member
Join Date: Jan 2011
Location: missouri
Posts: 7,306
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color
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05-20-2011, 05:27 PM
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#30
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Chief Electron Relocator
Join Date: Sep 2007
Location: Cornpatch USA
Posts: 31,301
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Quote:
Originally Posted by B W E
So, what you're saying is that telling someone that the way they are doing something is unsafe is a "scare tactic" and is unprofessional?? Which is a better service.... helping people prevent damage to their homes and property by identifying common causes and preventing problems, or rewiring a house that burned down because you didn't want to be "unprofessional" and use a "scare tactic" to suggest a better way? This whole "scare tactic" crap has gotten out of hand. Should I suggest eaves receptacles for christmas lights, and then when the customer asks "Why would I want to do that?" I should just remain silent? Or, Should I tell them how it would simplify their lives and create a safer environment around the holidays?
How do you think Kiddie advertises?? They offer a product that can help prevent fires, or provide warning in the event of one. Seems to me, according to your logic, that any advertising by them would be "unprofessional" "scare tactics". What about brake manufactures? Weight Watchers? BowFlex.... and on and on....... they highlight the negative effects if you don't use their products (slam into another car, get fat, stay scrawny, etc.) How would you describe the benefits of A GFCI receptacle outside of just "it's required"? You would say, "Well, it can protect you if.........." Is that a scare tactic??
A completely asinine notion......
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Do brake manufactures display dead bodies ripped apart in car crashes in their ads? Does Weight Watchers show obese people having heart attacks, getting defibrillated in the ER? Does Kiddie display the charred remains of children whose parents lacked the common sense to install smokes? And BowFlex... well, what about BowFlex? How many triple-bypass-surgeries do they show on TV?
Talk about being asinine. Kettle: Pot. Pot: Kettle.
Did I ever even mention leaving unsafe situations as they were? Please grow up and quit putting words in my mouth.
__________________
In winter, why do we try to keep the house as warm as it was in summer when we complained about the heat?
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05-20-2011, 06:01 PM
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#31
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Senior Member
Join Date: May 2011
Location: Simi Valley, Ca.
Posts: 2,447
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Quote:
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Originally Posted by 480sparky
Do brake manufactures display dead bodies ripped apart in car crashes in their ads? Does Weight Watchers show obese people having heart attacks, getting defibrillated in the ER? Does Kiddie display the charred remains of children whose parents lacked the common sense to install smokes? And BowFlex... well, what about BowFlex? How many triple-bypass-surgeries do they show on TV?
Talk about being asinine. Kettle: Pot. Pot: Kettle.
Did I ever even mention leaving unsafe situations as they were? Please grow up and quit putting words in my mouth.
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So, when they ask why, what would you say? Have you never told a customer that something was inherently unsafe? Would you refuse to do so? Do you think the average homeowner is aware of the dangers surrounding holiday lighting and extension cords all over the place?
Where is your website, btw??
__________________
Amazing love, how can it be, that you, my King, would die for me?
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05-20-2011, 06:03 PM
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#32
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ET Road Warrior
Join Date: Feb 2009
Location: Long Island, N.Y.
Posts: 27,323
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Quote:
Originally Posted by mcclary's electrical
Absolutely. I agree, I wont mention names...but there's a guy on here who's entire website is built on fear. Makes it sound as though 99.9% of homes are ready to spontaneously combust at any moment.
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So he is going after the homes that have that gray SEU cable on the side of the house and exposed NM in the basement..  
__________________
There comes a time when people who volunteer their service need to step back and see if it is better for them to retire. A red flag is when they become "cranky" and lose all sense of reality by making decisions that really don't make any sense..
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05-20-2011, 06:08 PM
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#33
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Senior Member
Join Date: Nov 2010
Location: New England
Posts: 23,952
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Quote:
Originally Posted by B W E
Did you read the write-up on the eaves receptacles page? The selling point is providing a service that enables you to safely connect and install holiday lighting and help prevent your house from looking like the one in the picture..... Which burned because of a mass of bad connections and spaghetti cords everywhere. I recognize that there may have been two many dots for you to connect, like..... 2? My customers get it though.....
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Pete's right, it is bad to have the picture in your gallery.
Use it someplace else if you must but when I click on you gallery the last thing I want to see is a blazing home.
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05-20-2011, 06:15 PM
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#34
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ET Road Warrior
Join Date: Feb 2009
Location: Long Island, N.Y.
Posts: 27,323
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Make a separate tab called "saving money".. throw some Carlon blue boxes in the picture along with the burning house..
That makes a very important point about "do it yourself" guys..
__________________
There comes a time when people who volunteer their service need to step back and see if it is better for them to retire. A red flag is when they become "cranky" and lose all sense of reality by making decisions that really don't make any sense..
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The Following User Says Thank You to B4T For This Useful Post:
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05-20-2011, 06:15 PM
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#35
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Chief Electron Relocator
Join Date: Sep 2007
Location: Cornpatch USA
Posts: 31,301
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Quote:
Originally Posted by B W E
So, when they ask why, what would you say? Have you never told a customer that something was inherently unsafe? Would you refuse to do so? Do you think the average homeowner is aware of the dangers surrounding holiday lighting and extension cords all over the place?
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I save the unsafe pitch for when I'm face-to-face. I don't oversell it, I just state that it's an unsafe situation and should be corrected.
Quote:
Originally Posted by B W E
Where is your website, btw??
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Ha ha ha ha ha ha....  That's rich! I'm not so stupid as to post it for all you clowns to pore over. Next thing you know, I'd be getting phone calls all hours of the night from all kinds of wierdos.
__________________
In winter, why do we try to keep the house as warm as it was in summer when we complained about the heat?
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05-20-2011, 06:41 PM
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#36
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Registered Member
Join Date: Jan 2009
Location: N.E.
Posts: 16,081
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Quote:
Originally Posted by B4T
Make a separate tab called "saving money".. throw some Carlon blue boxes in the picture along with the burning house..
That makes a very important point about "do it yourself" guys.. 
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And this is a stupid troll comment from a 1st class troll.
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05-20-2011, 06:42 PM
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#37
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Registered Member
Join Date: Jan 2009
Location: N.E.
Posts: 16,081
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I stand by my original critique. Having a picture of a house on fire in a photo gallery is poor web design. Maybe your customers can indeed "connect the dots" but it's still unprofessional looking.
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05-20-2011, 06:42 PM
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#38
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ET Road Warrior
Join Date: Feb 2009
Location: Long Island, N.Y.
Posts: 27,323
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__________________
There comes a time when people who volunteer their service need to step back and see if it is better for them to retire. A red flag is when they become "cranky" and lose all sense of reality by making decisions that really don't make any sense..
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The Following User Says Thank You to B4T For This Useful Post:
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05-20-2011, 06:45 PM
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#39
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REMOVED
Join Date: Jan 2008
Location: NJ
Posts: 2,449
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Quote:
Originally Posted by mcclary's electrical
Is that some sort of smart ass question?
At least I have enough customers to keep my doors open.
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Oh SNAP!!!!!!
__________________
REMOVED
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05-20-2011, 06:46 PM
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#40
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Senior Member
Join Date: Jan 2009
Location: SoCal
Posts: 3,830
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Quote:
Originally Posted by Mr Rewire
like "are you my REAL daddy?"
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No. .......
Quote:
Originally Posted by doubleoh7
Can I call you crustie cookie? If you let me call you crustie cookie one time, I will call you crustie cookie, then I will never ask again to call you crustie cookie.
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