YOUNG RON B

If your a contractor,what does your warranty cover. Just parts,or parts and labor?

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I don't have a clue about business,but I'm paying the bill's!

480sparky

State laws vary, so what you prefer to cover and what you must cover may be two different things.

My warranty is one year from date of acceptance for everything I provide.

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In winter, why do we try to keep the house as warm as it was in summer when we complained about the heat?

MarkyMark

Parts and labor for one year from day of acceptance on everything but lamps.

jwjrw

Parts and labor are one year. We offer a lifetime warranty on our workmanship.

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The more I learn the less I seem to know......

YOUNG RON B

what about labor on defective parts, like sensors?

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I don't have a clue about business,but I'm paying the bill's!

480sparky

That should be built into your price structure.

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In winter, why do we try to keep the house as warm as it was in summer when we complained about the heat?

YOUNG RON B

don't get technical on me corn cob...LOL

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I don't have a clue about business,but I'm paying the bill's!

Mr Rewire

how do you tell the difference / Lets say in two years a conduit is hanging loose because a screw head broke, was it a bad screw or bad workmanship(over torqued screw)?

jwjrw

I would fix it for free. It's a screw. Many customers are repeat customers. That is one reason why.

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The more I learn the less I seem to know......

electricalperson

i have a 1 year warranty. covers parts and labor for everything i install except lamps. i was thinking about making it a 2 year warranty...but i dont know if that is a good idea or not

B W E

I do 1 year parts (a week or so on lamps) and lifetime labor.

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Amazing love, how can it be, that you, my King, would die for me?

doubleoh7

Mine is two year workmanship and material. It is really there to put a limit on the time I am on the hook. If they call me 15 years from now with a bad breaker or switch, I don't want them to expect not to get charged.

macmikeman

So, I do a lot of resi, and there are some sticky points. Smoke detectors being one. Buy maybe two contractor packs and link them all up in a house and surfire at least one of them is going to cause false alarms about a month after you final.

Arc fault breakers- I could go on for hours. I used to expect zero problems from them, but now they seem to send an awful lot of them out off the factory floor with zero testing and QC. I now energize them with only the coiled neutral attached, no branch wiring- first to see if they will produce the magic smoke, and about one in a dozen will.

Providing a "free" warranty for such defective parts is tomfoolery. The trick is to hammer out a proper dollar amount to build into the bid before the job.

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Still sweeping it up: http://www.myfoxorlando.com/story/22...-still-unclear

Mr Rewire

So what is your warranty?You claim a one year warranty but two years later you are out fixing it for free?

user4818

I offer a taillight warranty.

Mr Rewire

And I here your taillights don't work

jwjrw

It's a screw. We put it in. I would fix it. End of story.

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The more I learn the less I seem to know......

Cletis

Parts 3 months (chinese junk)

Workmanship Lifetime

Big John

How do you guys cover labor on warrantied parts? For example, if a sign ballast failed under warranty, I can't really imagine many contractors being interested in coming out with a lift to change it for free. Stuff like that would end up being an awfully expensive "warrantied" repair for a customer.

-John

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Before posting, ask yourself "How hard would I get punched if I said this in person?"

480sparky

Once again......... your warranty expenses should be built into your pricing structure.

__________________
In winter, why do we try to keep the house as warm as it was in summer when we complained about the heat?