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Old 10-28-2007, 05:51 AM   #1
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Default Trouble shooting

I got a service call the other week. the parking lot lights weren't working right. This lot is massive, maybe 5-600 yards each direction. I'm in Philly. I have to call a guy in Chicago to have him operate the lights. No one on site has any idea how anything works. So I'm there maybe 40 min. or more walking around with this guy trying to find the control panels. As an after thought he tells me O by the way a truck knocked over a poll last week.
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Old 10-28-2007, 05:52 AM   #2
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Old 10-28-2007, 06:09 AM   #3
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Default wow!

I do not have much work with street lights but my first thatought are why is all that cable in that light. most times you see juctions like that in a brooks box so why in the light????
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Old 10-28-2007, 09:07 AM   #4
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T&M, baby! T&M!

I can just hear some facility manager now...."Why will this cost so much? It was only a couple grand when we first installed the light."

Hopefully those white or grey tape tags have some sort of information on them, such as circuit numbers. Looks like a nightmare to me, though.

Let us know how it comes out, and how you traced that plate of spaghetti out. Here, you'll need these, too:
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Old 10-28-2007, 09:42 AM   #5
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I do not have much work with street lights but my first thatought are why is all that cable in that light. most times you see juctions like that in a brooks box so why in the light????

When the job is done cheap the poles are the only j boxes.
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Old 10-28-2007, 09:48 AM   #6
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I would've liked to have been there when the truck backed over it. It looks like that could've been a show!
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Old 10-31-2007, 05:03 PM   #7
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"Oh, by the way...."

Usually the words that follow that statement make me want to smack someone. Didn't you think I NEED information to fix your problem?!?
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Old 10-31-2007, 05:22 PM   #8
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"Oh, by the way...."

Usually the words that follow that statement make me want to smack someone. Didn't you think I NEED information to fix your problem?!?

Those "Oh by the ways" are always followed by a slight rate increase, just because. When I do service calls my boss is pretty flexible with billing for non contract customers, if they got an hourly price quote I will add or subtract time depending on customer attitude.
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Old 10-31-2007, 05:26 PM   #9
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If it was
day time there wouldn't much show. If was night I would feel sorry for the truck driver. he would of had the poop scared out of him with the fire works. I cleaned it up. If they where real bad I trimmed them down. Otherwise I taped the small nicks. with 130C and 33. Everything worked fine. There were 12 sets of wires.
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Old 10-31-2007, 05:27 PM   #10
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That phrase is like a big red flag. When I hear it, I just KNOW the temples will be throbbing in a minute!
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Old 10-31-2007, 05:43 PM   #11
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They have a good system (for them).They put the work order on a web page then send
a few contractors that they like a notice that it is there. It has a not to exceed price. You go the page see what the job is. If you want the job you contact them and tell them you want it. Well nobody wanted this one so they called the office begging us to come. You have to sign in when you get there and note the time when your done and have the supervisor sign off on it on the work order that you printed out. It protects them pretty good, if the guy on sight isn't a bonehead. I was able to tack on some extra time. They still got a good deal.
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Old 11-01-2007, 12:58 PM   #12
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They have a good system (for them).They put the work order on a web page then send a few contractors that they like a notice that it is there. It has a not to exceed price ... Well nobody wanted this one so they called the office begging us to come.
Wait a sec, they begged you to come ...but only if you didn't exceed their price? If they are so good at estimating, maybe they should be electricians.
::snort::
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Old 11-01-2007, 04:22 PM   #13
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The # was pretty high. I think it was over $700
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Old 11-01-2007, 04:43 PM   #14
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Well then that's really good if all you had to do was tape wires and reconnect the really torn up ones.
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Old 11-01-2007, 05:30 PM   #15
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We don't sign any agreements that everything must be solved for that price. that's just for that service call. If it melted a contactor together or something. That's extra. The system not bad, just the guy I had to deal with that day.
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