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Old 05-04-2012, 11:55 AM   #21
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Sorry guys.I was wrong, there is no shared neutral on this floor. we've been here a couple hours troubleshooting and not really getting anywhere. and I might not be able to explain this well enough for all of you to understand Me.
But he's starting to think it might be unavoidable, that it might be something that the batteries just make happen. he's getting up to 50 volts on the neutral with switch off... I dunno he's starting to get really complex with his theories. Sorry I can't explain better guys...

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Old 05-04-2012, 12:39 PM   #22
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Time for some old school wire tracing.
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Old 05-04-2012, 12:44 PM   #23
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Mwbc. Picking up another Phase/leg through another load.
You're welcome.
That would put 480 on the ballasts and smoke the whole row, likely.

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Old 05-04-2012, 12:56 PM   #24
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I have a sneaking suspicion that whatever's causing this is not that complex, it's simply wired wrong.

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Old 05-04-2012, 01:26 PM   #25
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do these fixtures have emergency back up ballasts? are they turning on at full capacity or a diminished capacity?
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Old 05-04-2012, 08:05 PM   #26
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do these fixtures have emergency back up ballasts? are they turning on at full capacity or a diminished capacity?
Its 2 rows of 5 strip lights on one switch. The middle fixture in each row is the emergency. It just has a battery back up. You wouldn't know anything was wrong until u broke the neutral with the switch off. That's when the regular fixtures kick on. and I didn't know this til I got there but its just one regular light in each row that kicks on and it'll either light one tube fully or both tubes will flicker. night lights work just fine. But I realized pretty quickly that it's going to be way over my head,I just don't have enough experience.
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Old 05-04-2012, 08:09 PM   #27
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I have a sneaking suspicion that whatever's causing this is not that complex, it's simply wired wrong.

-John
That's what I thought, but we got to the point where we just opened every fixture, every junction box , switch box-everything is wired correctly for sure now.
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Old 05-04-2012, 08:14 PM   #28
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Also, when the switch is on, and neutral is lifted, lights do turn off.
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Old 05-04-2012, 08:18 PM   #29
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.he's getting up to 50 volts on the neutral with switch off...
Is he using a high impedance digital multimetre? If so that would be a capacitance or inductance he's seeing, also commonly refered to as "ghost voltages" If he used a low impedance metre that 50 volt's would disappear...

It's deffinently starting to sound like these lights are wired incorrectly.... and that shared neutral might also be worth investigating..

Never mind just re-read no shared neutral don't worry about then..

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Old 05-04-2012, 08:26 PM   #30
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Its 2 rows of 5 strip lights on one switch. The middle fixture in each row is the emergency. It just has a battery back up. You wouldn't know anything was wrong until u broke the neutral with the switch off. That's when the regular fixtures kick on. and I didn't know this til I got there but its just one regular light in each row that kicks on and it'll either light one tube fully or both tubes will flicker. night lights work just fine. But I realized pretty quickly that it's going to be way over my head,I just don't have enough experience.

Yup, sounds like the lights are backfeeding through somewhere when he disconnects the neutral......wired wrong..
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Old 05-04-2012, 08:39 PM   #31
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Are the emergency lights on the same circuit?
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Old 05-04-2012, 09:57 PM   #32
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are the lights continuous row mounted or connected by metal conduit?
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Old 05-04-2012, 10:48 PM   #33
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Swap the neutral for the night light circuit with the neutral for the remaining lights.
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Old 05-04-2012, 10:56 PM   #34
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its probably the same neutral, should be anyway
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Old 05-04-2012, 11:03 PM   #35
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I'm thinking the wiring is confused with the night lights and when the neutral is broken the e-lights are trying to fire all the lights in the row. Are the fixtures all butt to butt with wire pulled through all the fixtures? And are the e-lights battery backup?
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Old 05-04-2012, 11:16 PM   #36
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When power is cut ie: breaking the neutral, its like the power is out so e-lights are turning on and if they are battery backup and trying to light all the lights then you'll get flickering and half light lights. Just a guess but maybe the constant feed for the e-lights and the switching for main lights are confused.
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Old 05-04-2012, 11:20 PM   #37
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thats what i was driving at. more than once ive seen emergency ballast fixtures come from the factory with the wiring completely ass backwards and needing to be redone
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Old 05-04-2012, 11:24 PM   #38
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Confucius says find e-light cut sheets. Make sure all wires on ballast are connected correctly. Pray to Budda, then turn on power! Don't forget inscents and candles!!
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Old 05-04-2012, 11:32 PM   #39
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and the virgins, don't forget the virgins
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Old 05-05-2012, 06:07 AM   #40
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Sorry guys.I was wrong, there is no shared neutral on this floor. we've been here a couple hours troubleshooting and not really getting anywhere. and I might not be able to explain this well enough for all of you to understand Me.
But he's starting to think it might be unavoidable, that it might be something that the batteries just make happen. he's getting up to 50 volts on the neutral with switch off... I dunno he's starting to get really complex with his theories. Sorry I can't explain better guys...

T-shooting this for a couple of hours and not getting anywhere ?????????????


Fire that J-man. If he can't t-shoot a light circuit in 20 minutes, he needs to work a Happy Jacks flipping burgers, not wiring inside buildings.

Ask your boss if you can work with someone else, that guy your working with is a loser.

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