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Old 07-11-2009, 12:15 PM   #1
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Default Klein quality deKleinning??? Please add your issues

I have a couple heavy duty flat blade screwdrivers that the tips have snapped off completely and several phillips that have pretty much done the same in no time flat.

Add similar complaints here and I will send it in an email to Klein and see what they have to say, if they don't respond I will try the BBB and so on.
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Old 07-11-2009, 12:36 PM   #2
 
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thought i'd never say this about klein tools; their screwdrivers suck. been using them since 1976. think i'll switch to ABK.( anything but klein )
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Old 07-11-2009, 01:07 PM   #3
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I had a # 2 phillips tip snap off in the screw head the first week I had it. The flat blades in the 10-in-1 bend, 10-in-1 tips fall out and can be imposable to find on a construction site. Over the years I have spent hundreds on Kline tools but I quit buying them about two years ago. At first I thought I may have just got a rare defective tool, but others on the job site also were having the same problems.
Kline must see it in their sales figures, so many of us have switched brands.
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Old 07-11-2009, 01:40 PM   #4
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Default reamer/driver issues

The screwdriver tip on the conduit reamer/EMT fitting screw driver is extremely soft. It rounded off in the first few uses, and is now basically useless.
The reamer blade is holding up well, though it won't stay tight, and ends up on the outside of 1/2 EMT if I don't pay close attention to it.

My 10-in-1 tips get stuck in screws and pull out of the shaft too easily.
You have to be careful when using the shaft as a nutdriver, it doesn't appear to be hardened and will round out fairly easily.
The 10-in 1 tips seem to be wearing pretty well for me. I have bought replacements for spares, and haven't needed them yet.

I own no other Klein screwdrivers, and probably will not until I hear many positive reports on them from other posters here.

My Klein lineman pliers, Klein wire strippers, Klein crimper/cutters seem to be well-made and are performing well.
Although... both grips pulled off the Klein J20009NETP pliers while utilizing the tape pulling slot. I had to epoxy them back on. Only complaint there.

Last edited by BP_redbear; 07-11-2009 at 01:43 PM.
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Old 07-11-2009, 02:30 PM   #5
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i've only had a slotted drive break off on me, but nothing else of kliens has. i called them and they sent a rep to me. got a couple free tools and a new screw driver.
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Old 07-11-2009, 05:02 PM   #6
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What do you expect?

They can't compete with Chinese made tools, so they compensate by lowering the quality here in the States.

At least it's made in USA.
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Old 07-11-2009, 05:29 PM   #7
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I've never had a problem with the 10 or 11 in one tips snapping off. My biggest complaint with them is that the nutdriver wears out. It's too soft a metal. It's very cheap. That's all I have to say about that.
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Old 07-11-2009, 08:28 PM   #8
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I switched to Ideal strippers after they changed from the side lock to the cheap-o center lock. Not much trouble with the drivers though.
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Old 07-11-2009, 08:39 PM   #9
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i switched to ideal philps. hasnt worn out yet
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Old 07-11-2009, 08:41 PM   #10
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they need to go back to original m klein specs. there nutdrivers are very strong compared to new klein tools
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Old 07-11-2009, 08:43 PM   #11
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Klein Philips wear out in no time, the flat screwdrivers bend or break leaving them useless, and the 10 in one leaves tips behind!
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Old 07-11-2009, 09:20 PM   #12
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klein screwdrivers suck. i have been using some that i got on that huge loews close out. im kinda mad i wasted the money. I do use my 4-1 a lot, but otherwise, they suck. I have some of my dads older klein stuff, and yeah. its like night and day. I shear the bits non stop. I mean granted i use them for both electrical and working on cars, but still. the price should match the quality. which it does not
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Old 07-11-2009, 09:26 PM   #13
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Klein screw drivers and strippers are junk. Ive bought them from Home Depot and my Electrical SUpply house. And both the same. The nut drivers are too small and wear out to quick as well. Why do you guys bother making a Journey man series...? just make one good line that will last longer.
When I started out in the field almost 10 years ago I was told that Klein is the proffesional electical workers tools. But I have gotten tired of buying new screwdrivers every month.I have a shoebox bull of "beat screw drivers and strippers". Im switching to Ideal and I will also be switching to a supply house that carries Ideal tools.
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Old 07-11-2009, 09:31 PM   #14
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Quote:
Originally Posted by Frasbee View Post
What do you expect?

They can't compete with Chinese made tools, so they compensate by lowering the quality here in the States.

At least it's made in USA.
I personally have no problem paying more for a US made tool. I just dont like it when it wears out after a month. I think 6 months is a more reasonable time frame.
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Old 07-11-2009, 10:28 PM   #15
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Flatheads break or bend under normal operating conditions and i don't use them for anything they're not intended for. Bogus.

10 in 1 robertsons round off like it's not even funny. bogus.

phillips round off like it's not even cool. double bogus.

I'm a buy me a pair o knipex next time i buy linemans. Piss on Klein. And i used to be such a fan till i started to have to replace stuff in less than a year. bogus.
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Old 07-11-2009, 10:29 PM   #16
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I have had premature wear with the phillips and flatheads, and the nutdrivers are just too weak. Plus, it may just be me, but I bought some lineman's in the past, and they were just too stiff. It took some effort to open and close them. Like CaptKirk said, I don't mind paying a premium for a quality tool, but I'm paying a premium for junk.
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Old 07-11-2009, 10:56 PM   #17
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Quote:
Originally Posted by Frasbee View Post
...At least it's made in USA.
And that is a bad thing, if the quality isn't there.

Made in the USA used to mean good quality, but not anymore it seems. The Ideal and Greenlee screwdrivers seem to hold up just as well, for a lot less $$$.
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Old 07-11-2009, 11:15 PM   #18
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The real sad thing is Im pretty sure we've all been willing to pay the extra money for a USA tool but the quality just isnt there anymore. And with the way things are now we all need to tighten our belts a bit. I really feel sorry for all the helpers that dont make as much and keep buying into Klein because they think its the thing to do. Props to Randomkiller for starting this thread......
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Old 07-12-2009, 12:06 AM   #19
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Quote:
Originally Posted by kbsparky View Post
And that is a bad thing, if the quality isn't there.

Made in the USA used to mean good quality, but not anymore it seems. The Ideal and Greenlee screwdrivers seem to hold up just as well, for a lot less $$$.
I was being sarcastic.

Anyway, I think many German/European products are easily superior to what we or China can provide.

I never bought into the Klein fanaticism. I couldn't pass up Craftsman UNLIMITED warranty on hand tools. I've already taken advantage of it. In any case, I don't have the kind of bad luck some of you guys have with yours even with what Klein tools I do have. My 10 in 1 is doing just fine, could use a little oil though since the #2's are starting to rust and stick to the shaft.

I have a pair of Craftsman and Greenlee linemans (the Greenlee they don't see in stores), and I intend on buying Knipex after that.

Bosch or Hilti for power tools.

Last edited by Frasbee; 07-12-2009 at 12:09 AM.
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Old 07-12-2009, 12:40 AM   #20
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Klein screwdrivers suck - they dont hold their edges as the older screwdrivers did.

I hate the lock on the strippers, its always too tight or too loose.

The linemans with blue/black handles are a joke. I bought a brand new pair, even though people were complaining about the grips. I was using them to pull on a fishtape and litterally FLATENED the 'teeth' on the jaws, I slipped off one time and almost hit myself in the face.


I have no problem paying good money for GOOD tools, but lately I have been dissapointed.

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