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Old 09-06-2012, 05:10 AM   #41
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One last thing. I know exactly what the OP is talking about. We have the big flat raters here as well. They DO NOT want to fix a back stabbed receptacle, they like to claim that the problem is the service is not adequate and the customer needs an emergency upgrade. They toss the terms fire, and hazzard, and children around like it's second nature to them. They try and scare the customer into spending more money than they need to.

One of my buddies....ex-buddies, works for one of these outfits. They get paid hourly and commission. He states he doesn't make money fixing receps, he makes money changing panels. This is why they do it. Regardless of whether the customer needs a new panel, he scares them into a panel change, while his helper fixed the receptacle, when the customer wasn't looking. It's a huge scam. The firm he works for is well known by other EC's in this area, and has been written about in the papers many times. The company just changes their name every couple years.
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Old 09-06-2012, 05:15 AM   #42
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One last thing. I know exactly what the OP is talking about. We have the big flat raters here as well. They DO NOT want to fix a back stabbed receptacle, they like to claim that the problem is the service is not adequate and the customer needs an emergency upgrade. They toss the terms fire, and hazzard, and children around like it's second nature to them. They try and scare the customer into spending more money than they need to.

One of my buddies....ex-buddies, works for one of these outfits. They get paid hourly and commission. He states he doesn't make money fixing receps, he makes money changing panels. This is why they do it. Regardless of whether the customer needs a new panel, he scares them into a panel change, while his helper fixed the receptacle, when the customer wasn't looking. It's a huge scam. The firm he works for is well known by other EC's in this area, and has been written about in the papers many times. The company just changes their name every couple years.
People like that can easily sell a 150 amp. service change to a little old lady for $6,450.00.. but some here don't see a problem with it..
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Old 09-06-2012, 05:31 AM   #43
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People like that can easily sell a 150 amp. service change to a little old lady for $6,450.00.. but some here don't see a problem with it..
It's not just the elderly they target. Their prime targets are stay at home moms, with kids, who make decisions when the husband is working.

It's like taking your car in for inspection and the shop tells you you need brakes, when you don't. You have no clue, you just want your vehicle back asap.

People really should get 3 estimates on things, but if they don't, it's their own fault I suppose.....
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Old 09-06-2012, 05:46 AM   #44
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most homeowners don't spend a lotta time in the basement , many have to think about it when asked where their panel is....

i use those small repair jobs to get my foot in the 'estimate door' forlarger work, while others flat rate themselves outta the pix

there's always something that could be updated , easily validated in the state of VT's colonial home arena ....

all one needs do is bring them to the basment , and point it all out

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Old 09-06-2012, 05:48 AM   #45
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People like that can easily sell a 150 amp. service change to a little old lady for $6,450.00.. but some here don't see a problem with it..

little old ladies rule a small community B4T.....

~CS~
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Old 09-06-2012, 06:24 AM   #46
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People really should get 3 estimates on things, but if they don't, it's their own fault I suppose.....
Bingo, people need to take responsibility for their own actions.
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Old 09-06-2012, 06:35 AM   #47
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Bingo, people need to take responsibility for their own actions.
when i had my business one of my best customers was a lady who owned a beauty shop, i hung some
nice lighting in there and next week had 5 phone calls for work from old biddys with gray hair needing stuff done...
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Old 09-06-2012, 06:37 AM   #48
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yes BBQ, conversely, including the EC who forwards said estimate .....

~CS~
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Old 09-06-2012, 06:53 AM   #49
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Couple who live across the street from me had an unnamed EC come out for the "free Home Inspection". They were left with an estimate for the following:

Correct oversized AC breaker- Homeline 2-30 instead of a homeline 2-20/ $225

Correct grounding issues, estimate stated that the ground rod was too close the house/ $175

Correct the Non UL listed breakers in panell ( I found one ITE installed in a homeline) /$125

Install 2 replacement smoke detectors/ $127

Reccomended the "Energy Crusher", (cuz it stores energy)/ $379

Whole house surge protection/ $398

Reccomended a "panell rejuvenation" / $1267 ( i am not clear on the details of what this would include. (house is 10 years old with a 200 amp Homeline service)

They called me for my opinion. WOW!

Well, they did not get that job.

Last edited by Mike D; 09-06-2012 at 07:05 AM.
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Old 09-06-2012, 07:30 AM   #50
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well you won't if you're being either disengenous, or pose numbers far and above that of your local peers

that said, the majority of EC's FR, the majority of EC's also bid

but there are those among us who are actively being tutored to FR, and forgo bidding against anyone

they are sorts that choose to remove themselves from the competition, to pursue the >>>>

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sell a 150 amp. service change to a little old lady for $6,450.00
when outed as far and above the norm (and by norm we mean our peers normal $$$) they'll pose themselves as having superior service, confidence, customer relations.....etc ad nasuem....

~CS~
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Old 09-06-2012, 07:35 AM   #51
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Originally Posted by Mike D View Post
Couple who live across the street from me had an unnamed EC come out for the "free Home Inspection". They were left with an estimate for the following:

Correct oversized AC breaker- Homeline 2-30 instead of a homeline 2-20/ $225

Correct grounding issues, estimate stated that the ground rod was too close the house/ $175

Correct the Non UL listed breakers in panell ( I found one ITE installed in a homeline) /$125

Install 2 replacement smoke detectors/ $127

Reccomended the "Energy Crusher", (cuz it stores energy)/ $379

Whole house surge protection/ $398

Reccomended a "panell rejuvenation" / $1267 ( i am not clear on the details of what this would include. (house is 10 years old with a 200 amp Homeline service)

They called me for my opinion. WOW!

Well, they did not get that job.
A mr Sparky special!
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Old 09-06-2012, 07:39 AM   #52
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i would have asked for validation , especially on 'panel rejuvenation', as well as told the original EC that i'd be getting another quote on it all, and will get back to him

~CS~
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Old 09-06-2012, 09:20 AM   #53
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sounds like your competition is able to upsell better Yrman

~CS~

But they didn't...
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Old 09-06-2012, 09:47 AM   #54
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Originally Posted by Mike D View Post
Couple who live across the street from me had an unnamed EC come out for the "free Home Inspection". They were left with an estimate for the following:

Correct oversized AC breaker- Homeline 2-30 instead of a homeline 2-20/ $225

Correct grounding issues, estimate stated that the ground rod was too close the house/ $175

Correct the Non UL listed breakers in panell ( I found one ITE installed in a homeline) /$125

Install 2 replacement smoke detectors/ $127

Reccomended the "Energy Crusher", (cuz it stores energy)/ $379

Whole house surge protection/ $398

Reccomended a "panell rejuvenation" / $1267 ( i am not clear on the details of what this would include. (house is 10 years old with a 200 amp Homeline service)

They called me for my opinion. WOW!

Well, they did not get that job.
I wouldn't be able to live with myself if I tried tactics like that. I am all for making money, and am a firm believer in the capitalist system, but that is just disgusting.
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Old 09-06-2012, 09:50 AM   #55
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I wouldn't be able to live with myself if I tried tactics like that. I am all for making money, and am a firm believer in the capitalist system, but that is just disgusting.
Why is that disgusting unless the person was forced to accept it.

Some people happily pay $300 for sneakers, or $3K for a suit.

Now me, I am cheap so I would not but I see nothing the least bit wrong with someone reaching for a high price, it only helps the rest of us.
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Old 09-06-2012, 10:11 AM   #56
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I dont have a problem with pricing your work to make a profit or making suggestions for repairs or improvements. That is good business. However saying that someone NEEDS unnecessary work is dishonest. Making suggestions for real issues even if expensive is not. Saying they Have to do the work is.
Sometines its a judgement call. We generally wont add circiuts to zinsco or fpe panels, but lots of people have no problem with it. We will usually suggest replacement. However it is dishonest to tell every customer that they need to replace their panel if it is in good condition.
I'd rather have a reputation as being expensive but good and honest than expensive and dishonest or cheap but you get what you pay for. If you are good, you dont have to be cheap. Expensive and dishonest are not the same. Sometimes the low price is ultimately the most expensive. We ALL know that. Expensive and bad or unnecessary work is dishonest.
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Old 09-06-2012, 10:40 AM   #57
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However saying that someone NEEDS unnecessary work is dishonest. Making suggestions for real issues even if expensive is not. Saying they Have to do the work is.
Sometines its a judgement call.
It is almost always a judgement call.
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Old 09-06-2012, 10:59 AM   #58
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Now me, I am cheap so I would not but I see nothing the least bit wrong with someone reaching for a high price, it only helps the rest of us.
Or makes us all us look bad, depending on your view.
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Old 09-06-2012, 11:13 AM   #59
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15 minutes in and out? We spend 15 minutes just speaking with the customer. We don't allow poetic license .
What are you giving them your life story?
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Old 09-06-2012, 11:17 AM   #60
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Don't get your panties in a knot.. you might run a stop sign and bad things will happen..
I thought he was selling those for scrap metal...
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