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Old 06-05-2013, 11:55 AM   #1
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Default Kohler generator

Does anyone know what it costs to become a Kohler service dealer. Including taking the 5 day course as well as purchasing the required min inventory needed on hand???
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Old 11-18-2017, 09:23 PM   #2
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Default Advice on my 14KW propane Kohler genset

Originally Posted by bobelectric View Post
What problems do the generators seem to have ?
I'm a newbie here so if I'm in the wrong place to be posting these questions, please be patient & let me know. Thanks!

I bought a 14KW propane-fueled Kohler over 3 years ago from a local dealer here in Bucks County, PA. I chose Kohler over Generac because had a lot of returns & unhappy customers after this area was in the dark for 6-7 days during Superstorm Sandy. I was told subsequently that these are made in China with some poor quality parts & resulting spare parts availability issues.

The unit has functioned normally until just a few months short of 3 years when I started noticing that it was missing its 20-minute Saturday morning exercise runs. With a service contract an electrician from the company showed up promptly & confirmed that the battery was dead. He told me that the trickle charger was putting out 14 volts, which apparently heats the electrolyte in the battery & shortening its life. He installed a diode array (unseen by me). Checking the OnCue interface, the battery voltage now reads 13.4 volts. I determined to replace the $150 battery every 3rd year, which I've read is common practice with these systems.

That brings me to my question #1: if that battery is being constantly trickle charged, is that reading the output voltage of the charger rather than the output voltage of the battery? I would think that the only way to check that voltage would be to get inside the genset, power off the charger & check the battery itself. Opinions?

The dead battery problem is a common issue. Question #2: Are there any alerting systems available from either Kohler or elsewhere that would inform me if the battery had issues? I plan on having the electrician go through that voltage check when he comes for the next annual service call.

Question # 3: There was a message on the bottom of the OnCue screen that said I was missing the load shed module. I have no idea what this is & whether I need one or not but it was never mentioned to me when I bought the genset.

Any advice or answers to my questions would be appreciated.

Doylestown, PA
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Old 11-18-2017, 11:29 PM   #3
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There is another site for non electrician’s to post questions. A moderator will post a link and close your tread.
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Old 11-19-2017, 12:18 AM   #4
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