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Old 10-16-2017, 02:20 PM   #1
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Default What question do you get asked the most?

Hi everyone,

I was looking around to see if this topic has been discussed recently but did not find anything. I'm doing a video series for consumers in our area (North Carolina) where we answer some of the most commonly asked questions for electricians.

We've asked our 5k+ database of customers to submit questions, and I've tasked our techs with writing down what they get asked most commonly but in order to get the best feedback I wanted your thoughts.

I'm not talking about questions like "how much do you charge", "are you licensed", "how soon can you get here". I'm trying to figure out what people are calling electricians for the most and what types of questions are you getting frequently.

Thank you in advance.
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Old 10-16-2017, 02:28 PM   #2
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When someone calls, the main question is .... "when can you be here?".

I'm not trying to derail your thread, just that's the main question.
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Old 10-16-2017, 03:24 PM   #3
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H.O.: I get home at 3:30 most afternoons, can you come after that ? Yes, I always start jobs an hour before quitting time. This is by far my most favorite.
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Old 10-16-2017, 03:28 PM   #4
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I often get asked how I can be so smart and good looking. People are used to one or the other.
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Old 10-16-2017, 03:29 PM   #5
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Quote:
Originally Posted by J F Go View Post
H.O.: I get home at 3:30 most afternoons, can you come after that ? Yes, I always start jobs an hour before quitting time. This is by far my most favorite.
LOL, idiots...

What time do you close?
4 PM
Can you come tonight at 7PM?
No.
How about tomorrow at 8:30PM?
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Old 10-16-2017, 05:14 PM   #6
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Looking at wiring a garage, ask HO do you want a 100 amp panel? No I need a 220 welding outlet!
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Old 10-16-2017, 05:53 PM   #7
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This one drives me nuts

"How many times have you been eletrocuted"
Or
"How many times have you been shocked"
Or "why do you charge so much"
Or this one is my favorite
"Why do you drink so much"
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Old 10-16-2017, 06:22 PM   #8
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What question do you get asked the most?
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Old 10-16-2017, 06:30 PM   #9
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Bringing my tools and materials in to start the job, H.O. asks: So when do you think you'll be signed off
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Old 10-16-2017, 06:33 PM   #10
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Why are you kissing my wife!?!
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Old 10-16-2017, 06:47 PM   #11
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Typical service call with inoperative machine.....when will it be running?

Why do you need a lift, it's only 20' high, can't you use a ladder?

Can we fudge the code a bit and save money?

Why do you recommend a NEMA starter when this IEC one is less than half the cost?

Why do we need an expensive transfer switch (or breaker interlock)? I will always remember to turn off the main before I start the generator.

Can't we just turn the O/L up a bit (or install higher rated heaters), just to get us through the day?

Just hack it together for now, we'll do it right at a later time.

What did you do, it worked just fine before you got here.

Why can't I use #14 on a 20 amp circuit, it's just one light fixture.
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Old 10-16-2017, 07:46 PM   #12
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What forms of payment do you offer?
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Old 10-16-2017, 07:53 PM   #13
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OP:

Are you trying to find out which technical questions customers ask?
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Old 10-16-2017, 08:40 PM   #14
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Number one question - " How much " !

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Old 10-16-2017, 10:15 PM   #15
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Why is my Hydro bill so high??
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Old 10-16-2017, 10:28 PM   #16
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Did you just piss in my sump pump?
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Old 10-16-2017, 10:33 PM   #17
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Quote:
Originally Posted by RePhase277 View Post
Why are you kissing my wife!?!
I already told you ... I didn't kiss her ... she was kissing ME


P.s. ... She's a keeper
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Old 10-16-2017, 10:49 PM   #18
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Quote:
Originally Posted by Dark Knight View Post
Why is my Hydro bill so high??
I get this a lot too.

Occasionally I get asked to 'rig the meter' so it reads less.

Nope......
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Old 10-16-2017, 11:27 PM   #19
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1. Can you come right now?

2. Hi, my ______ doesn't work, how long will it take to fix?
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Old 10-17-2017, 06:17 PM   #20
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During a service/panel change when the cables were all disconected or when a big J box wasn't yet made up, I ALWAYS got "how do you know where everything goes?"
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