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Old 12-08-2016, 12:11 PM   #21
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Little condescending don't you think? Not really looking for advice on how to talk to people. I thought this was a forum for professionals to talk to each other. If we were sitting in a Pub and told me to "be polite..." I would laugh and tell you to have another old-timer!. That sounded like a speech give apprentices on how to say good morning to customers and always ask to take off your dirty boots.

I've been doing this for 20 (no wait its been closer to 30) years and know the branch manager since he was a stock boy. I just talk to him like a person. Don't explain anything to him. He knows whats going on an it's all coming from head office.

Nothing I do is all about me, it's about keeping food on the table for the 8 or so family that work for me and of course mine to. I like my suppliers and I don't understand why they are choosing a few thousand dollars a year over my few hundred thousand dollars. I'm starting to feel better about ordering from HD and Amazon

How may retail sales do you think they get for explosion proof lighting...cause they were advertising that a month or 2 ago.

If even a few of us small guys spent less they would feel it quick. Sure we have lower annual sales but we also are a high profit margin for the SH.

It was one thing in the past, if customer wanted he could go into the supplier with my invoices and price it all out himself and see how much it all costs. But now it's the first thing that comes up on a google search for the part number. The suppliers had different lines of product for retail and whole sale so we could at least tell our selves and the customer that we were installing pro grade stuff.

Lets all work together to make a buck.
Huh? Condescending? I don' think so. He was just trying to help you out. He doesn't know if you're a newbie or a gnarled veteran.

Make your money of your boom proof lights. The days of a fixed percentage markup on material are over. I buy teck from the wire bandits at a fraction of the cost than a normal wholesaler. I can make some bucks off teck.

Anytime you itemize material in a quote or invoice, you're leaving yourself exposed. I do T & M jobs and still make money on material. I just pick my spots.
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Old 12-08-2016, 12:14 PM   #22
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Huh? Condescending? I don' think so. He was just trying to help you out. He doesn't know if you're a newbie or a gnarled veteran.

Make your money of your boom proof lights. The days of a fixed percentage markup on material are over. I buy teck from the wire bandits at a fraction of the cost than a normal wholesaler. I can make some bucks off teck.

Anytime you itemize material in a quote or invoice, you're leaving yourself exposed. I do T & M jobs and still make money on material. I just pick my spots.

Thank you. A no brainer.
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Old 12-08-2016, 12:17 PM   #23
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A major difference between China Depot and Lo's, and the electrical wholesale house is that most wholesale houses are acting as a bank for contractors. They carry your purchases on their credit and often times accounts are 30 days, 60 days past due or just written off. If they don't file lien for materials on the big jobs they can lose it all. This adds to the cost of doing business that Big Box stores don't have

Some houses give 3% discount for paying cash. One of the biggest contractors in this area always pays cash and they get the best pricing. My favorite joint gives 3% discount if paid in 10 days.

You will never beat pricing that China Depot has on switches, breakers etc. They are often loss leader items and they make it up by charging $5 for a 10 cent box of 16d nails or $1.49 for 2 screws.

I'm not defending the wholesale house price structure but comparing them to retail where they are instantly paid, either in cash or by credit card company, is not the same.
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Old 12-08-2016, 12:18 PM   #24
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Did you not read my first sentence?

You were zero help to me with the dentist office.
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Old 12-08-2016, 12:26 PM   #25
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Oh shush. You can't raise a price when you buy it from the supply house for more than the customer sees it in the weekly Home Depot and Lowes flyer.

This is a legitimate gripe, why shouldn't a company who sells to the public get product for wholesale prices?
Define a "wholesale" price for me. Maybe back in the 50's when the Mom and Pop hardware store bought material from the electrical wholesaler there was a spread. HD is not Mom and Pop, however. They're buying from the manufacturer the same as the wholesaler. HD is as "wholesale" as a supply house.

Perhaps you can justify a higher price to a customer because of the time it took you to purchase it, and that you have a fully stocked van, but if you're asking a vendor to maintain a spread so you can make extra money, nine times out of ten it aint gonna happen.

The manufacturers could do more to help us out. It bugs the hell out of me to see Square D at Home Depot. That's a premium brand I should be able to make some money off of. DIYers can buy Homeline chit.
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Old 12-08-2016, 12:32 PM   #26
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The Answer seems simple. SH don't buy from manufactures who under cut you on the retail side. Home depo only carries one brand of each product so there are plenty others for the wholesale market. Home depot has lots of buying power but you cant tell me that a company like Phillis can afford to lose the wholesale market. There are 3 times as many SH in this town and each one will sell more electrical than an HD. SH stop telling us about the buying power of HD when some of you are huge multinational company that prob buy 10 times as much electrical as Hd. At least have the decency to use a different name on your products and not directly market to my customers.
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Old 12-08-2016, 12:48 PM   #27
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The Answer seems simple. SH don't buy from manufactures who under cut you on the retail side. Home depo only carries one brand of each product so there are plenty others for the wholesale market. Home depot has lots of buying power but you cant tell me that a company like Phillis can afford to lose the wholesale market. There are 3 times as many SH in this town and each one will sell more electrical than an HD. SH stop telling us about the buying power of HD when some of you are huge multinational company that prob buy 10 times as much electrical as Hd. At least have the decency to use a different name on your products and not directly market to my customers.
Huh? Lowes is P & S. HD is Leviton. Rona is Cooper. As far as I know, Lutron sells to all three. Who's left? And that's only devices.

In my previous life, I was a manufacturer's rep. I sold millions into the industrial market. If you're trying to make money off consumer goods, good luck trying.
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Old 12-08-2016, 12:50 PM   #28
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Have you seen the light bulb aisle at HD? Phillips isn't going to walk away from that.
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Old 12-08-2016, 01:39 PM   #29
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I have not been able to mark up any resi electrical supplies at the 40 percent i once was able to do so for over 10 years. Make it up in your labour charge better yet Flat rate it.
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Old 12-08-2016, 05:41 PM   #30
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The path to economic success lies with labor efficiency and FLAT RATES.

You're in no position to be a rolling retailer of trims.

You really want to charge based upon the problem solved... solved to your standards.
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