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Old 04-12-2019, 09:15 AM   #1
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Default Why is it so hard to schedule inspections?

Is there a reason why many inspectors don't take voicemails and dont schedule inspections with office secretary? Many times it takes me an hour to reach an inspector and sometimes I have to try for a few days because they simply dont pick up during that 1 hour window of office time.
I just think its extremely ridiculous to waste so much time just to schedule 1 inspection.

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Old 04-12-2019, 09:26 AM   #2
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It depends on geography. I apply for permits online. I can also book inspections online but I usually just make a call and the inspector arrives the following day. Easy.

I can’t understand a place that makes permitting and inspections difficult. If they want compliance, make it easy.
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Old 04-12-2019, 09:39 AM   #3
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It depends on geography. I apply for permits online. I can also book inspections online but I usually just make a call and the inspector arrives the following day. Easy.

I can’t understand a place that makes permitting and inspections difficult. If they want compliance, make it easy.
Havent seen a single website that would take online appointments and in many places even secretary is not allowed to schedule inspections. Almost always you must speak with inspector DIRECTLY (no voicemails or call backs)
Like today I was on phone for 45 minutes without success and after 45 minutes was told that inspector left early and not in office anymore. Now my work plans for Monday and probably Tuesday are screwed up. And on top of it they make you be present during inspection and have 2-3 hour window of waiting on a job site.....which is almost 1 hour away from my home or where I usually work.

Yes, its 2019 everything thing should be ONLINE, but no one cares because its operated by gov

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Old 04-12-2019, 09:46 AM   #4
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AFAIK we can even buy weed online .

I don’t phone the inspector, I can just dial a 3 digit number that puts me through to a city operator and whoever picks up the phone books the inspection.
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Old 04-12-2019, 09:49 AM   #5
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Because government.
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Old 04-12-2019, 09:55 AM   #6
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There are some real jackasses running building departments.
They can give better service; they just won't.

Approach a politician about forming an oversight committee so the contractors can evaluate how things are done and how improvements can be made. We did that and the results were fantastic.
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Old 04-12-2019, 10:58 AM   #7
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Quote:
Originally Posted by kolyan2k View Post
Is there a reason why many inspectors don't take voicemails and dont schedule inspections with office secretary? Many times it takes me an hour to reach an inspector and sometimes I have to try for a few days because they simply dont pick up during that 1 hour window of office time.
I just think its extremely ridiculous to waste so much time just to schedule 1 inspection.
Try email. I work in 5 different areas and inspection has never been an issue. One area I can do it all online- get permit, schedule inspection and see the results of the inspection.
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Old 04-12-2019, 11:06 AM   #8
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Originally Posted by kolyan2k View Post
Havent seen a single website that would take online appointments and in many places even secretary is not allowed to schedule inspections. Almost always you must speak with inspector DIRECTLY (no voicemails or call backs)
Like today I was on phone for 45 minutes without success and after 45 minutes was told that inspector left early and not in office anymore. Now my work plans for Monday and probably Tuesday are screwed up. And on top of it they make you be present during inspection and have 2-3 hour window of waiting on a job site.....which is almost 1 hour away from my home or where I usually work.

Yes, its 2019 everything thing should be ONLINE, but no one cares because its operated by gov


Then just donít get an inspection and when they get mad tell them why and how itís not possible to be able to work with them. Or attend a stake holder meeting, or get as many if not all the other contractors in that town to rally and pressure them to make a change. You have a voice. Make it known in places more than an Internet forum.


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Old 04-12-2019, 12:27 PM   #9
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Then just donít get an inspection and when they get mad tell them why and how itís not possible to be able to work with them. Or attend a stake holder meeting, or get as many if not all the other contractors in that town to rally and pressure them to make a change. You have a voice. Make it known in places more than an Internet forum.


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Good idea you have there except getting EC, in my area anyway, together for something like this would be like herding cats.
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Old 04-12-2019, 12:48 PM   #10
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A few weeks ago I paid for parking, then walked 3 blocks to town hall, then walked another block inside of town hall to find the building department thru tunnels in a basement in an annex building, just to find a sign on the door saying that the entire building department was closed for lunch, I could not drop off my permit application because not a single person was left there.

I had to do it all over a few hours later. Then I had to go back to pickup and pay for the permit. Then after the job was done I had to wait 3.5 hours out of a 5 hour window for the inspector.

But I was able to schedule the inspection over the phone so I guess I did good on that one.

And people wonder why we only pull permits on a few types of jobs.
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Old 04-12-2019, 01:05 PM   #11
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We can do most everything over a phone menu or on-line. We scheduled an inspection yesterday afternoon and had our final green tag in hand before morning break.

The inspectors are also very responsive. I know I can get a hold of them directly before 8am.

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Old 04-12-2019, 01:06 PM   #12
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Typically the inspectors on the front line have absolutely no authority to change anything.

The guys above them don't want change -- which in government is a BIG production.

In my short stint in government it took two months and a lot of talk just to clean up a single sheet of reportage.
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Old 04-12-2019, 02:28 PM   #13
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Obviously the Inspectors Benevolent Fund is not being addressed
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Old 04-12-2019, 02:30 PM   #14
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Quote:
Originally Posted by J F Go View Post
Good idea you have there except getting EC, in my area anyway, together for something like this would be like herding cats.
exactly
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Old 04-12-2019, 02:38 PM   #15
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Typically the inspectors on the front line have absolutely no authority to change anything.

The guys above them don't want change -- which in government is a BIG production.

In my short stint in government it took two months and a lot of talk just to clean up a single sheet of reportage.
We don't have to be present for an inspection. They want aphone number iif
"Justin Case" shows up.

Good thing too.

Last week I got a call ,on my cell, from an inspector.

He called me up and started telling me what a "big problem" he had
with my temporary power pole!...(me thinking right off the bat..
"how does anyone eff up a temp pole"?)

I ask what's wrong ...he starts to describe it ...I interrupt and say
"uhhhm...you have got to be looking at the wrong temp pole"...
He was.

BTW...your first sentence is exactly correct. They don't...only
the CBO does.
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Old 04-12-2019, 03:39 PM   #16
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I called the EC from a jobsite once. I pulled up to do a final hot check and there was smoke coming out of the soffit of a new single family. Called the fire dep't first, POCO 2nd and then the EC.

Someone drove a long screw in the wrong place, again.
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Old 04-12-2019, 03:46 PM   #17
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Then after the job was done I had to wait 3.5 hours out of a 5 hour window for the inspector.
I don't know what I would do if I had to do that. I have rarely met an inspector on the job. I would have to charge extra to wait around 3 hours.

I know in one county you can call them and they will call you about an hour before they are coming to give you a heads up if you had to be there to let the inspector in.
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Old 04-12-2019, 03:53 PM   #18
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I don't know what I would do if I had to do that. I have rarely met an inspector on the job. I would have to charge extra to wait around 3 hours.

I know in one county you can call them and they will call you about an hour before they are coming to give you a heads up if you had to be there to let the inspector in.
On this one it was a rental property for an out of state customer who I have had for years. Insurance made them get rid of the 6 FPE panels. They had a lockbox there with a key for me to get in, and I knew I would have to wait for the inspector when I took the job so I covered that cost.

But it still sucks.
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Old 04-12-2019, 08:33 PM   #19
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Originally Posted by kolyan2k View Post
Havent seen a single website that would take online appointments and in many places even secretary is not allowed to schedule inspections. Almost always you must speak with inspector DIRECTLY (no voicemails or call backs)
Like today I was on phone for 45 minutes without success and after 45 minutes was told that inspector left early and not in office anymore. Now my work plans for Monday and probably Tuesday are screwed up. And on top of it they make you be present during inspection and have 2-3 hour window of waiting on a job site.....which is almost 1 hour away from my home or where I usually work.

Yes, its 2019 everything thing should be ONLINE, but no one cares because its operated by gov
And how is it going to be rectified by complaining on an internet forum???
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Old 04-13-2019, 01:54 AM   #20
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I have to request for inspection via fax machine. (Not joking)


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