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12 Posts
I think were about to drop our $150 service calls. Unless your using it as a loss leader, I'm not seeing a way of making money on them. Thinking about going 2 or 3hr min only. Any thoughts on this?
$150 Service Losers
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534 Posts
I use my $99 troubleshooting as a loss leader with the hope that I will be able to sell more work, or at the very least be able to diagnose the problem in 30 minutes or less.
It's worked pretty well, I never really "lost my shirt" but I have received more work often enough to make it worth it.
But for whatever reason, I haven't gotten a call for it in months (which is fine with me, I like other types of work).
It's worked pretty well, I never really "lost my shirt" but I have received more work often enough to make it worth it.
But for whatever reason, I haven't gotten a call for it in months (which is fine with me, I like other types of work).
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39,532 Posts
Raise it to $179.:thumbsup:
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7,205 Posts
Welcome NewGuy… Talk to Cletis. :whistling2:
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2,655 Posts
Funny....those exact words were going through my mind. :shifty:
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7,205 Posts
Make your technicians poop on the customers time.. easy way to increase profitability.
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31,030 Posts
Screw that, just feed them a bunch of cheese so they can't poop.
I once calculated the cost of prorated vehicle, insurance, marketing and labor. It came to something around $200 per call. That doesn't mean I don't do $150 calls or less, but I try not to make a daily habit of it.
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3,413 Posts
I know guys that will disconnect the circuit that's having problems at the panel. Then e collect the minimum charge if the customer doesn't want to do the repair. Once the customer finds out that it is off they will usually repair the problem. Whatt do you guys think of that tactic?
:cowboy:
:cowboy:
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7,205 Posts
Good tactic.
Wont make friends, but it'll make money!
Wont make friends, but it'll make money!
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3,413 Posts
these guys site health and safety liability, especially with burnt connections and devices.
they also document all this on the paperwork, take pictures but just don't tell the customer they disconnected it up the panel. then they will collect the money for the minimum service call, then get a call from that customer saying powers out on certain devices.The Electrician then explains a he had to disconnect the circuit because of safety hazard. I've known these guys for 25 years I don't quite have the balls to go that far.
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5,678 Posts
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3,337 Posts
My overhead is very low, but I don't like giving away my skill set. Flat rating trouble calls seems to have worked best for me. I offer 1 price to show up and diagnose issue and then charge for repair. I tell HO's most issues are usually minor and typically cost under $200 for a burn thru or $250 if it is a bad breaker. Also I tell them I don't have xray vision age and condition of system will and can change the outcome. How old is your system? do you have rain water coming in? My min is adjusted to mileage out, where are you? ok here is my rate. I have 1 million$ insurance and am a real electrical contractor not a handyman ect.
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196 Posts
RGH said:
Wow! I need customers that fall for that!
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4,430 Posts
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7,205 Posts
Suicide rates go up over the holidays…
You need a hug Rob?
We're here for ya, let it out man.
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714 Posts
Don't hate on the 'frunk, he's Canadian, you'll get used to his "enthusiasm"
... although that twerking cat gif is getting kinda annoying...
Where is Cletis? I was waiting for him to show up again and post a panel in a lingerie closet or something... somebody said he's hackwork now?
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