[cgtighe]

ok here is what is happening. got a new oven and the display will not work, the burners do. called a tech out, and he says there is a voltage issue with the house, bad neatral. I check voltage at the plug, 120v phase to neutral both legs, 240 between phases. plug in the oven and I get 240v phase to phase, 240v from one phase to neutral, the other leg appears dead. took the whip off the range/oven and hooked a incadesent lamp between one phase and neutral to test neutral. the phase the light is hooked to drops out and shows 240v on the other phase, and phase to phase. is this a bad neutral or breaker?

 

[Bootss]

something is burnt or loose in your system. you need to check all the way back to the breaker panel etc.

 

[cgtighe]

tried that

re seated and tightened all connections, even took the breaker out and reseated it. no obvious signs of anything burning or arcing.

 

[Bootss]

re seated and tightened all connections, even took the breaker out and reseated it. no obvious signs of anything burning or arcing.

if you did all that it should work, try buying new breaker

 

[Bootss]

re seated and tightened all connections, even took the breaker out and reseated it. no obvious signs of anything burning or arcing.

did you tighten neutral connections in your breaker panel?

 

[Dennis Alwon]

You have a bad neutral somewhere. Everything will read fine unless their is a load. If you get 240 to neutral then I bet you get 0 to neutral on the other phase.

 

[abcreech]

I would check neutral connections through out!

 

[Hippie]

Just had this happen last week. Connections all looked fine, turned out to be the SE the range was fed with had been laying in water under the house and the neutral strands were crumbling apart in the middle of the run. Wasnt a problem until they got a new stove with digital display

 

[cgtighe]

neutral

took the neutral off the bar and then connected it in a different hole on the bar

 

[Southeast Power]

ok here is what is happening. got a new oven and the display will not work, the burners do. called a tech out, and he says there is a voltage issue with the house, bad neatral. I check voltage at the plug, 120v phase to neutral both legs, 240 between phases. plug in the oven and I get 240v phase to phase, 240v from one phase to neutral, the other leg appears dead. took the whip off the range/oven and hooked a incadesent lamp between one phase and neutral to test neutral. the phase the light is hooked to drops out and shows 240v on the other phase, and phase to phase. is this a bad neutral or breaker?

Are you using a solenoid tester or a digital meter?

 

[cgtighe]

Just had this happen last week. Connections all looked fine, turned out to be the SE the range was fed with had been laying in water under the house and the neutral strands were crumbling apart in the middle of the run. Wasnt a problem until they got a new stove with digital display

tried to hook the light up to the circuit at the plug after i had the problem with the cord. all the same stuff still happened

 

[Southeast Power]

ok here is what is happening. got a new oven and the display will not work, the burners do. called a tech out, and he says there is a voltage issue with the house, bad neatral. I check voltage at the plug, 120v phase to neutral both legs, 240 between phases. plug in the oven and I get 240v phase to phase, 240v from one phase to neutral, the other leg appears dead. took the whip off the range/oven and hooked a incadesent lamp between one phase and neutral to test neutral. the phase the light is hooked to drops out and shows 240v on the other phase, and phase to phase. is this a bad neutral or breaker?

Is this three wire or four wire?
Do you have a ground wire to work with?

 

[Dennis Alwon]

Are you sure there isn't a problem at the pole or at the service? or is this problem just about the range-- if so then you have a bad cable or some connection in the range etc.

 

[Hippie]

took the neutral off the bar and then connected it in a different hole on the bar

That's probably not going to help

 

[cgtighe]

That's probably not going to help

That was a response to other questions

 

[cgtighe]

Is this three wire or four wire?
Do you have a ground wire to work with?

3-wire, no ground

 

[cgtighe]

Are you using a solenoid tester or a digital meter?

older analog meter, not digital, not a hotstick

 

[Southeast Power]

3-wire, no ground

If you are not an electrician, don't try this.
Try reterminating the cable in the panel with the white wire as one of the hots and the black as a neutral and see if the readings are the same.
If you smell something burning, turn it off.
Make sure the receptacle is disconnected, if it's a
3 wire the ground might be connected to the yoke.

Put it back right away!

 

[Mshow1323]

Did you try to eliminate the receptacle from the occasion? (Equation) fixed it for me

If you are not an electrician, don't try this.
Try reterminating the cable in the panel with the white wire as one of the hots and the black as a neutral and see if the readings are the same.
If you smell something burning, turn it off.
Make sure the receptacle is disconnected, if it's a
3 wire the ground might be connected to the yoke.

Put it back right away!

Before I did anything of this nature I would be using a continuity tester instead.

 

[Hairbone]

Are you sure there isn't a problem at the pole or at the service? or is this problem just about the range-- if so then you have a bad cable or some connection in the range etc.

Great Call! Had a hand hole in customers yard that constantly got flooded. Connections oxidized to three times the size till it failed.