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Electrical contractor 37 years. Electrical inspector 2 years
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And that's the reason why big box has security straps run through all the rolls out on the floor.
Two weeks ago I needed a roll of 12/2 Romex so I went to HD. They had to unlock it and escort me to the register and stayed with me until it was paid for. I guess I look seedy or something. They said it was a big problem with guys walking up to and past the register and out the door.
 

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Electrician
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Two weeks ago I needed a roll of 12/2 Romex so I went to HD. They had to unlock it and escort me to the register and stayed with me until it was paid for. I guess I look seedy or something. They said it was a big problem with guys walking up to and past the register and out the door.
At least they got it out for you, when the security straps first started a few months ago I was at Lowe's and they couldn't find the only guy who could inlock it for me, I waited like 30 minutes for them to figure it out.
 

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Power distribution and controls
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Oh the joys of visiting a box store,

Remember when the employee were knowledgeable and friendly?

I refuse to go to HD any more. They removed all of the contractor area for check out. Now they want me to go and pick the materials and then check it out myself. Now that is service
 

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My primary supply house lets me go out back and pick my own orders. If they are busy at the counter, I leave them a list and they bill me. HD and Lowes are still useful to me. I pick my own stuff. Sometimes I'll place an order for pickup or have it delivered.
 
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