[mdnitedrftr]

Do you guys warranty light bulbs in the fixtures you install?

I have a customer who wants some bulbs replaced in some recessed lights we installed back in November. He wants me to replace them for free. I say its a service call, and if he doesnt like it he can hire someone else.

 

[480sparky]

Contract states they are not covered under warranty.

 

[Shock-Therapy]

Will this customer bring you more money jobs in the future? Is it a huge inconvenience?

 

[Southeast Power]

Do you guys warranty light bulbs in the fixtures you install?

I have a customer who wants some bulbs replaced in some recessed lights we installed back in November. He wants me to replace them for free. I say its a service call, and if he doesnt like it he can hire someone else.

No,
Not unless it an LED that was registered as a project and covered by the manufacturer.
I have replaced some giant CFLs that I recommended for a warehouse that were covered by the manufacturer.
I just hand delivered them to the customer.
Turned out that the fixture was trapping heat and ruined the lamps.
I kinda felt responsible as I didn't read the application requirements.
I also bought him some socket extenders, hand delivered.

 

[Shock-Therapy]

It would depend on the situation however light bulbs should be considered a consumable.

 

[mdnitedrftr]

Will this customer bring you more money jobs in the future? Is it a huge inconvenience?

No on the money. Its a brand new home. Ehhh on the inconvenience. The job isnt too far out of the way, but Im tired of being nickel and dimed.

 

[Cl906um]

We get a warranty from supply house. They go good for six months usually. Most jobs spec bigger jobs to leave ten percent extra. Seems like 1 out of fifty will be bad out of the box. When t8 s first came out, you would spend in new bulbs what you saved in energy. Getting better in last ten years.

 

[five.five-six]

Do you guys warranty light bulbs in the fixtures you install?

I have a customer who wants some bulbs replaced in some recessed lights we installed back in November. He wants me to replace them for free. I say its a service call, and if he doesnt like it he can hire someone else.

Did you ever hear about the radioshack battery club? Join and they give you a battery every month. You just have to walk in the store to get it.

 

[rewire]

We specifically exclude lamps from our warranty and make the client aware.