[Bskiffington]

I signed up because I have no idea how to fix this.

There was a black wire coming from beneath my house into a room in my house. It somehow got caught up into the wheel of my computer chair, and ripped when I tried to get it free. This wire is not connected to anything in that room, but it seems to have fooled up my entire phone line connection. The internet works fine, but the phones do not.

What happened?

 

[GregS]

It sounds like that line may have been connected to your demarcation point for your house and by pulling on it too hard it may have dislodged the other connections to it.

Call your phone company, or another telecomm professional to come fix it. Expect a repair bill.

 

[JohnJ0906]

Thank you for posting, but this is a site for electrical professionals. Our sister site, http://www.diychatroom.com/ has many pros who participate, and will be happy to help.

That said, Greg had some good advice. You might have to get a pro to look at this.