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How Do You Find GOOD Help?

9K views 36 replies 27 participants last post by  just the cowboy 
#1 · (Edited by Moderator)


The right employees can make or break your company, especially if you've got teams in the field not under your direct control. No matter how great a crew you put together, eventually you'll need to add new electricians to your crew. There's an art to hiring the right person, to make sure you've got someone who will fit in with everyone else in the company. If you want to avoid having to go through this process again in a couple of months, get it right the first time. It's Hard to Find Good Help These Days: Tips for Finding Better Help
Hiring new electricians can be a chancy gamble at the best of times.

What's your best hint for finding the right employees?
 
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#6 ·
View attachment 131438

Hiring new electricians can be a chancy gamble at the best of times.

What�s your best hint for finding the right employees?
1. You charge the right price.
2. You pay and offer benefits that are better then anyone else.
3. You have a culture that people want to be in and would never think of leaving.
A) You treat them with respect, dignity and offer a real career path.
B) You give them quarterly reviews and raises once a year based on performance with a minimum cost of living raise.
C) You're transparent, honest and you do what you say your going to do for them based on well defined expectations. They know before they get hired what those expectations are.
4. You hire on attitude first, then on skill set.
5. You grow your own organically. When able, you hire the best students with the best attitudes out of the trade schools and train them.
6. You ask to be on the school boards of local trade schools or your local HS and teach the trade opportunity to those not suited or not wanting to go to college.
7. You have a set of core values that everyone in the company lives by and that you hire and fire from. You hire only the best people and give the rest to your competitors.

After a while, you'll develop the reputation for the place to work and have more candidates show up at your door.




Or, you can just get union guys not working and pay them off the books. :vs_laugh:
 
#9 ·
1. You charge the right price.
2. You pay and offer benefits that are better then anyone else.
3. You have a culture that people want to be in and would never think of leaving.
A) You treat them with respect, dignity and offer a real career path.
B) You give them quarterly reviews and raises once a year based on performance with a minimum cost of living raise.
C) You're transparent, honest and you do what you say your going to do for them based on well defined expectations. They know before they get hired what those expectations are.
4. You hire on attitude first, then on skill set.
5. You grow your own organically. When able, you hire the best students with the best attitudes out of the trade schools and train them.
6. You ask to be on the school boards of local trade schools or your local HS and teach the trade opportunity to those not suited or not wanting to go to college.
7. You have a set of core values that everyone in the company lives by and that you hire and fire from. You hire only the best people and give the rest to your competitors.

After a while, you'll develop the reputation for the place to work and have more candidates show up at your door.

This ^^^^

It all starts with #1 on this list. If you don't get that right, you won't get anything else right.
 
#18 ·
It's been my experience for the last few companies I've worked for that very few guys stay at a company past 2-3 years. That number gets even smaller once you get past the 5 year mark.

When I first started doing electrical work, it was very common to hear guys say that they had been at a company for 5,10,15,20 years. However, that's not the case anymore. My thoughts are this is partly due to the newer generations of workers, our current culture and the new ways that businesses and contracting oprerates.
 
#23 · (Edited)
I keep hiring people and they keep turning out to be duds. Some fail in the first few days and others can last a couple of months. I have come to the realization that in order for me to get the kind of employees I need I will have to invest in training them which is difficult since I am a small service contractor who can't afford much training. The people I need must not only be excellent electricians and troubleshooters, but they must look good, smell good, and have great customer service skills. All these people are already employed.

I have this fantasy of one day setting up a facility in a warehouse where I will test prospective employees and provide training to those who pass the employment testing. Only people claiming to know what they are doing can apply. I'm not trying to reinvent the apprenticeship school.

This testing will include written tests, some practical wiring and pipe bending, but the pièce de résistance will be an attic obstacle course simulation built just a couple of feet above the ground with gym mats underneath.

There will be total darkness, fiberglass insulation, Romex to step on, duct work to climb over, tight spaces to crawl through, alarm wires to accidentally rip out, and of course it will be heated to 120 degrees. If a prospective employee can enter at one end carrying a flashlight and a bucket of tools and exit the other end without destroying anything or falling through the drywall "ceiling", then they might be worth hiring. Multiple low-light cameras will observe the fun.
 
#35 ·
I keep hiring people and they keep turning out to be duds. Some fail in the first few days and others can last a couple of months. I have come to the realization that in order for me to get the kind of employees I need I will have to invest in training....

That’s the right answer right there! That realization you had, do it!

Nobody wants to train so how are you to expect employees to get better. They just keep bouncing from one company to another not learning anything. If everyone just taught them a little bit at a time before throwing them out then eventually one will come rolling in with the desire to learn and if you can see the potential within them to be a good employee then offer them what they are worth and keep them. Don’t make them ask for it, offer it to them! That goes a long way in showing respect to them and even if it is not mentioned by them it WILL be noticed!


Training is the cost of being an employer. If you want good staff treat them well and train them to meet your standards. A good tech will have a desire to learn so keep training them and freeing courses even if they are unpaid, just let them know about it. Those ones that suppliers put on with a free dinner because it’s after work hours. Try to provide at least one paid training class each year. That’s the stuff that will keep them.

Flexibility on hours will help secure them also. If they need to start later and end later then try to accommodate that. If then want to work 4 ten hour days to have 3 day weekends then try to work with that. Those things matter a lot.

... but still, since the problem is not about how to keep the good ones but rather how to find them then then the solution is through training. Good guys don’t sit on the street waiting for someone to offer them a job. They are the ones interviewing the employer to see if the employer is the right work place for them. If you want a gem you are going to have to polish it yourself.

I find from reading on boards like this that it people are quick to fire techs when they make a mistake. The thing is, once they have made that mistake they are less likely to make it again. That was a lesson. Why fire them and eat the cost of that lesson just to send a now better tech to your composition. If they don’t already know then let them know the mistake that happened and educate them about it. Be glad that should be the end of it and give them another shot at it.


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#24 ·
@Coppersmith It isn't going to get any better, unless you develop them from the ground up.

I am looking to hire Jman, but I also realize I have to take on an apprentice to train them into what I want and need. I've had several, one that was awesome, but he ended up moving out of the area. I've got another that has started part time, and he's looking promising.
 
#28 ·
@micromind is correct. As contractors in the market we are in, we really do have to up the wages and packages for employees to both retain and attract them.

Couple that with the fact that the next generation is always a bit different than the previous, so "Business as Usual" never really works. You have to somewhat forget about how it was when you came up, or "This is the way WE do things".

To attract talent, you need to become attractive. Is your company attractive, or is it simply just another company? What are the types of people you want to hire? What do they want, need and desire from an employer?

For example, if they are a huge family guy, maybe letting them take off Tuesdays and Thursdays an hour early so they can coach the kids team is what that guy really wants. Or maybe someone really wants an hour lunch so they can swing by the house and see the newborn.

Benefits don't always cost money, but lack of them always costs money.
 
#29 ·
This is a good topic, and a difficult matter. I hire maintenance electricians, both experienced and fresh out of school with AS electronics or trade licenses.

About twenty years ago the success rate with new hires was about 75%. Now it has dropped to about 30%. What changed? I'm not sure.

Here is what I do to check prospects in addition to the interview, resume, etc.:

1. The WALKING SPEED test: I take them on a tour of the factory including several flights of stairs. I try to walk at a brisk pace but not fast. Then I observe the candidate to see how they keep up. If they seem "energized" during the walk and stairs it's a positive. (This isn't a physical fitness test so I adapt and accommodate all ages/body types.)

2. The INTEREST test: During the interview and tour I show them numerous cool things (VFDs, PLCs, huge motors, chemical processors, etc.). I watch if they LOOK WITH INTEREST at the things or ask questions. (Of course I am mindful that different personalities will be more overt with their interest.)

And of course regular interview questions, a brief written quiz, etc.

Candidates that pass the WALKING SPEED and INTEREST tests mostly succeed compared to those who don't pass. Whatever.
 
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