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Oilfield Equipment Manufacturer
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Discussion Starter · #1 ·
Hello,

Anyone here with experience on Kohler 50RZG generator with a Decision-Maker 340 controller?

I can not get into programming mode, I get a Access Denied code.

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Thanks.
 

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Did you try turning it to OFF/ RESET?
In AUTO mode it may not let you do anything.

Parts Manual here:

Catalog: http://www.kohlerpower.com/onlinecatalog/pdf/g6076.pdf
page 1: Password-protected data access: Guest, User, and Supervisor
The word password exists 16 times in that document. Keep going and it talks about a DIP switch on a ATS...
Also talks about remote software. Not sure but you may need to get in that way to turn passwords on/ off.
 

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Discussion Starter · #7 · (Edited)
Thank you.

I can see everything showing as password protected, except that I can not go into programming mode.

I don't have an ATS, so no dip switches.

I tried on Auto and Off/Reset, no luck.
 

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I'm wondering if the password can only be set via pc connection?
Do you have the ability to connect it to a pc?
 

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Discussion Starter · #11 ·
Thanks,

That's for a different conttoller, but will see if it also applies to mine.
 

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Hello,

Anyone here with experience on Kohler 50RZG generator with a Decision-Maker 340 controller?

I can not get into programming mode, I get a Access Denied code.

View attachment 158423

View attachment 158424

Thanks.
Error Messages
When an error message appears, the entered
information is not within the allowable parameters set by
the control firmware or is not permitted as described
below. In cases where the data was outside the
parameters, press the Reset Menu key and enter the
corrected information.
Access Denied appears when the user attempts to:
Enter data prohibited by the master switch position,
Enter data prohibited by the generator set state, or
Enable the LDD (load disturbance detection).
Access Denied Idle Mode Active appears when the
user attempts to modify the voltage regulator setupwhile
the idle mode is active.

Page 48 of the manual:
 

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Oilfield Equipment Manufacturer
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Discussion Starter · #14 ·
Error Messages
When an error message appears, the entered
information is not within the allowable parameters set by
the control firmware or is not permitted as described
below. In cases where the data was outside the
parameters, press the Reset Menu key and enter the
corrected information.
Access Denied appears when the user attempts to:
Enter data prohibited by the master switch position,
Enter data prohibited by the generator set state, or
Enable the LDD (load disturbance detection).
Access Denied Idle Mode Active appears when the
user attempts to modify the voltage regulator setupwhile
the idle mode is active.

Page 48 of the manual:
Thanks.

Contacted Kohler, hope they help.
 

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It looks like someone changed the password, if 0000 didn't work. There's definitely a way to reset but it will take a bit of doing. That's the point of the password. Hopefully you get it sorted out quickly.
 

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Once you figure it out. Please, PLEASE do not change it from factory default. You could only imagine how many times NO ONE knows what the password was changed too, except for the person who changed it...if they remember, if they wrote it down....
 
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