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I recently (about a year ago) completed the Lite Touch seminar where they wined and dined us. Seemed like a great class and a superior product.

Then I went to install the system, the company was the worst I've ever had to deal with. Specifically their technical support. After numerous calls and unanswered messages I get a guy on the phone who ended up in a knock down drag out yelling contest with me.


Anyone have any experience with this company? Or is this a somewhat isolated experience?
 

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I have.
2 years ago I had a couple of projects going on , and had pretty good tech support. There was usually just 2 guys I delt with, ( I cant remember their names now). The last time I called though, I did get someone different, that was very short , and arrogant. Maybe they went through cutbacks ?
 
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