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Hello every one, My names James i work with Lamp Crafters of daytona beach and we mostly do vintage lighting restoration, and my boss seems to have tried to get me in over my head but i know how to research and ask for help when i need it, so here i am asking for some advice,
a good client of ours has out door neon lights on his building there about 30 years old and have had multiple transformers replaced over time but this time he called us, and i looked at it and am at a loss as to the cause of the problem, he has about 30-40 feet of purple tube that is only half lit and vary week looking compared to the rest of the building, i have replaced the transformer with an exact brand, voltage, amperage, and model as the one i found all rusted out on the roof (we live on the beach nothings safe from rust) but no luck, now none of the neon's light on the circuit, i have 120V in and a full 15kV 30mA out, I replaced the system exactly as it was wired in to begin with (black to black white to white green to green and even hooked the neon feed wires to the same terminals as they old transformer, and now i'm lost as this is the first neon job i'v been sent on (i think its a test as this was not covered in school any where i can remember) any one have any suggestion? as in other post normally we would send this to a sign company but the clients P!$$30 them all off and they refuse to go work for him any more (dont see how hes the best client i have and have never had an issue in the last 5 years with him) but HELP i'm lost and stuck 