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RIP 1959-2015
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Discussion Starter · #1 · (Edited)
RAB Lighting ezhh150qt,,,,metal halide floodlight ,POS!!!!!!!!!!!!!!!!

WARNING! DO YOUR HOME WORK BEFORE YOU BUY! :mad:

First , this is my fault and should have known better , and read all the crap about a fixture before even buying


RAB EZHH150QT,,,,METAL HALIDE FLOODLIGHT ,POS.

For now RAB LIGHTING IS FIRED .


1.) This is my number one client he's given me tons of work without any crap at all he knows I will honor my word,the fixture above I sold him and said after 3 years well just change the lamps so the ballasts won't fry,When I sold the job Which I charged a good price for.

September 1 2011 0600 he calls he wants some flood lights for his new building 3 in all,so I called the supply house ordered the lights and a twist lock photocell set up and that afternoon I did the job ,,he was happy , good amount of light just right.

2.) My order was 3 , 175 watt metal halide RAB flood light fixtures along with the photo cell set up.

I grab the stock and go do the job,as I'm doing the job I noted they're 150 WATT Fixtures instead of 175 watt fixtures,so I called the supply house and asked why,he said that they are the new energy code crap and said that's how they come now...:whistling2:

The red flag went up but, I wanted to get it done I've got other jobs to do so I still did not realize that these CRAP FIXTURES MADE BY RAB SUCK AND HAVE A SHORTER LIFESPAN,by 5,000 hours ,In the real world it was 7,000 hours shorter.

175 watt metal halide lamps medium base pulse start lamps have a 15,000 hour life rating.

The 150 watt halide lamps medium base pulse start lamps have a 10,000 hour life span......:blink: WTF:eek:

Why would they think that this a good product with such a short life span when their business is supposed to be the top of the line light fixtures,why even produce such a POS like this when it's going to piss off their clients.:blink:


3.) My client calls 30 days ago one of 3 is out so I've got to order the lamps because the very same supply house does not have 150 watt M107 lamps in stock so they order them 5 day later I've got the lamps,so I changed the lamp on the one that burnt out and left the others alone,I tested the lamp and let it run for 30 minutes,the first start the lamp flips out and lost the arc in less than a minute so I watched it till it re-striked it wormed up to full brightness and stayed on for the test time so I figured it's good and uncovered the photo eye and billed the client "Any problems let me know the other 2 should be good for the winter.

Well another went out so I got the call,I've got the lamps because I bought them all for the first call so I would not have to wait for them.

I go there today and this new lamp I put in flips out too and never stabilized ,so I'm pissed now, these are RAB 150 watt M107 lamps that is what this fixture is rated for.

So I've got one lamp left, it works.

4.) The client tells me that the lamp I replaced a few weeks ago Is not working right,now that it's 30 minutes past sunset it's dark out and it should be at full brightness, I go look, the lamp is dim and flipping out,then it goes out and is cycling for about an hour before it stabilizes and stays lit,meanwhile I'm shooting the breeze with the client all this time and cannot charge for the time.

5.) Now you guys know that this fixture is a POS and RAB bites......I will buy other lighting products now, any recommendations?
 

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Get a 175 watt MH replacement ballast kit. "Upgrade" your fixture to the older stuff, and use a regular 175 watt bulb.

Problem solved.
 

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THE "BIG RED MACHINE"
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I don't warranty light fixtures anymore.
I try to stick with fluorescence inside and out.
 

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5.) Now you guys now that this fixture is a POS and RAB bites......I will buy other lighting products now, any recommendations?

Yes Harry...


let the customers buy the fixtures, tell them it saves your mark up, and don't warranty anything


~CS~
 

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Retired Account
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I don't warranty light fixtures anymore.
I try to stick with fluorescence inside and out.

so what do you do when they sh*t, and your customers accusing you of providing a crap product Lep?

~CS~
 

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Premium Member
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19,494 Posts
We kinda ran into the same thing with getting 175MH off the shelf.
We have a customer that wasn't to retrofit a bunch of 175 watt fixtures with these crazy $200 LED mogal base lamps.
Sorry to hear about RAB, they are to go to people for budget fixtures.
 

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Retired Account
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Given the choices out there, the only way to include a lighting package AND win the bid is to gamble on all the callbacks we'll eat

~CS~
 

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THE "BIG RED MACHINE"
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so what do you do when they sh*t, and your customers accusing you of providing a crap product Lep?

~CS~
most of the time I have them by their own, if I provide fixtures I have the customer sign offon there's no warranty. for some dumb reason I seem to have good luck with fluorescent
 

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Electrical Contractor
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9,325 Posts
The biggest problem I've had is the original bulbs are junk. I've had a number fail in less than a year, even in the yard light fixtures. Replace the bulb with a name brand bulb and you're good to go. Stinks!
 

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RIP 1959-2015
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39,618 Posts
Discussion Starter · #10 ·
Get a 175 watt MH replacement ballast kit. "Upgrade" your fixture to the older stuff, and use a regular 175 watt bulb.

Problem solved.
That's the plan 175 watt ballasts and lamps,the 175 watt lamps have a 15,000 hour rating.

The biggest problem I've had is the original bulbs are junk. I've had a number fail in less than a year, even in the yard light fixtures. Replace the bulb with a name brand bulb and you're good to go. Stinks!
Seems like nothing is professionally made anymore ,Junk,junk and more junk.:no:
 

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THE "BIG RED MACHINE"
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believe me Harry I've learned the hard way. either that or spin it and turn it into a money making lamp change out program, or something.
 

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RIP 1959-2015
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Discussion Starter · #12 ·
believe me Harry I've learned the hard way. either that or spin it and turn it into a money making lamp change out program, or something.
I'm not going to make money on this one...:no:

Sometimes you get nailed like this,I'm not going to lose the client over this crap , I'll make some money another time from them.
 

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I'm not going to make money on this one...:no:

Sometimes you get nailed like this,I'm not going to lose the client over this crap , I'll make some money another time from them.
I must have said that a hundred times to myself. Probably carried through one time. Another 99 to go to make her up. Hope I live that long.
 

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Harry - Probably a silly question, but did anyone contact RAB directly to resolve issue? Not the sales folks, but the tech support crew... Sometimes you guys get so frustrated that nobody bothers calling the manufacturer directly to alert them of a product issue. The assumption is typically that 'someone else will call'... From what I hear, RAB is one of the better mfr's to work with. We have reps that have them on their line card, and all rave about how responsive they are with customers.
 

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RIP 1959-2015
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Discussion Starter · #15 · (Edited)
Harry - Probably a silly question, but did anyone contact RAB directly to resolve issue? Not the sales folks, but the tech support crew... Sometimes you guys get so frustrated that nobody bothers calling the manufacturer directly to alert them of a product issue. The assumption is typically that 'someone else will call'... From what I hear, RAB is one of the better mfr's to work with. We have reps that have them on their line card, and all rave about how responsive they are with customers.
No I did not,I've decided to go with 175 watt ballasts and lamps.

The 150 watt lamps have a short life span rating 10,000 hours and they fell short of that number,like a said in post one , I dropped the ball and did not do the home work,,,lesson learned.

As we know the labor and expense of repair of these fixtures piss off clients when they do not last as long as promised,having them last only 2 years is unacceptable in my opinion.
 

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No I did not,I've decided to go with 175 watt ballasts and lamps.

The 150 watt lamps have a short life span rating 10,000 hours and they fell short of that number,like a said in post one , I dropped the ball and did not do the home work,,,lesson learned.

As we know the labor and expense of repair of these fixtures piss off clients when they do not last as long as promised,having them last only 2 years is unexecptable in my opinion.

Understood and I agree its unacceptable. However, if the MFR does not know about your story, how can anyone expect to resolve the issue to your satisfaction?

Just sayin'....
 
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