[Incubus311]

So my internet connection is running slow even though I have "high speed internet". My ping is usually 10-20 ms which I'm told is good. I have a Dell Inspiron 1525 and recently did a factory reset. So whats the deal??!

 

[Deep Cover]

Your profile states that you are an electrician. If that is the case, you should know that nobody is going to be able to help you with the little information you have gave us.

 

[Incubus311]

Your profile states that you are an electrician. If that is the case, you should know that nobody is going to be able to help you with the little information you have gave us.

What other information do you need? I told you my ping and what computer I have..

 

[drspec]

Are you using a wireless router or hardwired connection?
Have you tried a different browser?

 

[Incubus311]

Are you using a wireless router or hardwired connection? Have you tried a different browser?

Hard wired. Internet explorer is awful. Firefox is a little better. Im guessing its my laptop

 

[CADPoint]

wi-fi or hard wired?

Can you look at your router with software?

 

[Incubus311]

wi-fi or hard wired? Can you look at your router with software?

I have a modem which goes into a netgear switch. No wireless router. Hard wired from netgear switch

 

[CADPoint]

Try google crhome, I give them my information for a faster drive...

 

[drspec]

I have a modem which goes into a netgear switch. No wireless router. Hard wired from netgear switch

Try a new cable?

 

[drspec]

Hard wired. Internet explorer is awful. Firefox is a little better. Im guessing its my laptop

How old is the laptop?

 

[CADPoint]

OK, how the demark > ? Is it in the weather? Is it dry?

Have you changed / tryed a new cord between?

They service any poles down the street?

 

[Dennis Alwon]

I would first go from the modem directly to the laptop. I would also try another computer and see if that is better

 

[Incubus311]

How old is the laptop?

The laptop is 5 years old. The cable between the netgear switch and my laptop is fine. I tested it

 

[drspec]

The laptop is 5 years old. The cable between the netgear switch and my laptop is fine. I tested it

Is there anything else connected to the switch?

I'm with Dennis, connect directly to the modem and see what you get.

Also, how old is the modem?

 

[Incubus311]

Is there anything else connected to the switch? I'm with Dennis, connect directly to the modem and see what you get. Also, how old is the modem?

The netgear switch has 10 ports. I have my xbox plugged into it but its not currently on. Im just going to buy a new laptop lol

 

[drspec]

The netgear switch has 10 ports. I have my xbox plugged into it but its not currently on. Im just going to buy a new laptop lol

How is the connection on the Xbox?

 

[Incubus311]

How is the connection on the Xbox?

Very good.

 

[drspec]

Very good.

I was having a problem with my connection a few months back. It would work great for a few minutes then would drop the connection.

Turned out to be the modem.

 

[Incubus311]

I was having a problem with my connection a few months back. It would work great for a few minutes then would drop the connection. Turned out to be the modem.

Modem is brand new and my xbox connection is great. I think my POS dell laptop just needs to be replaced. Thanks for replies

 

[Dennis Alwon]

Have you cleaned out your cache etc