It says that it "starts at $20/mo", and additional users for $10/mo. Do you pay more than that, or does that cover all the features you need?
That's not very expensive, really. The last thing I need right now is another ongoing payment to have to make though. Joist is free, so that covers estimates/invoices. Google Calendar is free, so that covers scheduling. What is there that makes it worth paying for? At least, in the case of a one-man show or a two-man partnership?
I pay the base price of $20 and then $10 per employee (so they can get notifications of jobs and add notes to customer profiles on their phones). Honestly, the $20 is worth it for features like the customer management stuff, invoicing, and mobile payments.
It's easier to schedule and view jobs than Google calendar, you get more control over what you can keep track of and customize than Joist, and you can put everything in one place so you're not using Hubspot, Dropbox, Google Calendar, Joist, and a bunch of other apps.
It's also really easy to use, its mobile app works just as well as its desktop app, you can keep a database of costs for quotes and pull from that, you can automate and customize emails and text messages to go out to confirm jobs and give customers status updates, you can make invoices on the spot, let customers sign them, take payments, and then email them the invoice right there.
Then if you have a bigger team, it has some of the best scheduling software I've seen. There's stuff like GPS tracking so you can assign people to jobs nearby, you can assign people to customers they've worked with before, employees can clock in and out.
The customer profiles are really good, too. You can attach notes, pics, and keep status updates there. You don't have to constantly be calling, emailing, or texting people with all the info or make a calendar invite on Google. You just toss it all the info in the app while you're on the phone then you can assign it to people. I really like it.
Don't get me wrong, Joist and Google Calendar are good. They get the job done, they've got most of the features you'd need. But it personally saves me a crap ton of time and a lot of the headaches I've ran into with them with everything in one place and how much quicker it is to do stuff.
Wow that got long. I hope it helped though!