I will start by saying we avoid set-screw style lugs in favour of bolted compression lugs whenever possible, and that I think set-screw lugs especially for larger cables (say 1/0 or bigger) pretty much suck.
That said I run into them still.
What I run into commonly is lugs that were torqued to spec originally, but are way loose by the time the panel gets to the field.
For example today I checked a 1600A 480v transfer switch. Aluminum set screw lugs, parallel runs of copper 500kcmil.
The witness marks in the lugs were lined up, they hadn't backed off. But they were LOOSE. With a good shake I bet I could have pulled one out. I put the torque wrench on and the weight of the torque wrench could almost tighten the lug with no effort.
I re-torqued em. I got about 3/4 of a turn on each lug before it reach torque.
This is a 3/4" set screw. 3/4 of a turn is a LOT. Initially I adjusted the wrench all the way down just to see if I could tell how much torque was on them and it didn't even register at 120in-lb (spec is 650).
I understand there's always creep, and that after creep the contact resistance doesn't follow the same curve vs. pressure, but man when there's just no way they should be that loose.
Thoughts?
I need to witness the panel shops torque procedures as well, maybe there's something up. I also realize they should get thermal scans but again when it's that crazy loose...