I do mostly comm'l/industrial, so I don't know about their resi stuff, but their industrial stuff is not very good.
On of the plants I work at has an Allen Bradley MCC with about 20 across-the-lines buckets and about 10 VFD buckets. I installed it about 6 years ago, and no one has had to repair anything in it.
About 2 years later, at the same plant, I installed a GE MCC; roughly the same type and number of buckets. Similar type of process, about the same size of motors.
So far they've burnt up two size 2 starters and one size 3. All 3 starters were operating within their ratings, they simply burnt up. They've had 6 breakers (in the MCC) that wouldn't close again after being opened. Not tripped, just turned off, and wouldn't turn back on again. Because of this, no one turns anything off in that MCC.
The A/B MCC arrived with controls that would interface with the PLC without modification. Each bucket in the GE MCC took me about an hour or two to modify to work with the PLC.
3 of the buckets in the GE MCC are 20 HP VFDs. In order to connect the power and controls, the face must be removed. This is pretty normal, but as installed in the bucket, I had to remove 2 or the mounting screws and loosen the other 2 in order to get the front off of the VFD. Worst design I've ever seen. There was plenty of room in the bucket; it would have been fine if they had mounted the VFD 1/4" further to the left.
The bus covers (where the bucket jaws connect) in the GE MCC are really difficult to remove, and fairly hazardous to remove when hot. Also, the jaws on the buckets don't always line up with the busses, often you have to pull the bucket back out and center them.
The location of the control terminal strip in their MCC buckets makes it nearly impossible to land the motor wires on the bottom of the starters. If it were moved about an inch to the left, it'd be easy to work with.
Should I keep going, or is this enough?
Lol.