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Discussion Starter · #1 · (Edited)
What're you doing to make sure your crew is working efficiently?

What do you see as the biggest time wasters, and how do you eliminate them?

What is your cell phone policy?

How do you keep materials organized to minimize "wandering around looking for them"?
 

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we are a service business so we are always looking to be as efficient as possible. One of the major things we do is insure that our vans are stocked with the material to complete the job. Nothing loses a customer faster than having to leave to go get parts. Next is dispatching. We color code our service areas so we can match them with the tech in that area so we limit drive time. Training is also a big part of the equation we spend time each week discussing the different service calls and how they were approached.
 

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Small Potatoes
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Just off the top of my head in no particular order.

1. Truck inventory with min max quantities. Material requests are sent via email from their iPads to the warehouse. Material replenishment is placed in their truck bin and picked up the following morning. We'll be moving to bar coding before the end of the year.

2. All jobs are staged and material for the job is "kitted" according to the type of job. The kits have their own part number.

3. Trucks are cleaned out and loaded by the warehouse staff when they get back to the shop or early the next morning. We have parts runners delivering material when necessary.

4. We keep them out of the supply houses as much as possible. Rarely do they go to the supply house.

5. We install over 300 generators a year so our trucks all have generator carts, 500 foot spools of 7 conductor tray cable for the control wiring, ramps for removing the generator from the truck, full complement of drills (cordless and corded), all sorts of bits, whole saws, hydraulic punches, fastening trays, wire & cable, label makers, etc

6. We purchase everything in quantity for the best price. We buy all SEU & SER in large spools and have them on wall mounted wire racks in the warehouse.

7. We are always QCing jobs to see how we can make them more efficient, safe and profitable.
 

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5. We install over 300 generators a year so our trucks all have generator carts, 500 foot spools of 7 conductor tray cable for the control wiring, ramps for removing the generator from the truck.
have you considered devoting one truck to gen installs? Seems every truck having a 500ft spool of control wire is a waste and a cart and ramp in every truck takes up real estate.
 

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Small Potatoes
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have you considered devoting one truck to gen installs? Seems every truck having a 500ft spool of control wire is a waste and a cart and ramp in every truck takes up real estate.
We have three that are set up for genset installs and can go to a forth if necessary. After an "event" we often do three a day.
 

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We have three that are set up for genset installs and can go to a forth if necessary. After an "event" we often do three a day.
I am looking at a four wheel drive flat bed with a boom arm . It has storage bins and can carry three to four gensets. The idea would be for it to deliver and set the generator and then a tech would follow up on the install.
 

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In order to beat that method Flyboy could counter with ariel drops from his plane . Just push the 20 kva's out the side door when making an overhead pass. A little practice and you could get em within a foot or two of the intended parking space.
 

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Bababoee
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Just off the top of my head in no particular order.

1. Truck inventory with min max quantities. Material requests are sent via email from their iPads to the warehouse. Material replenishment is placed in their truck bin and picked up the following morning. We'll be moving to bar coding before the end of the year.

2. All jobs are staged and material for the job is "kitted" according to the type of job. The kits have their own part number.

3. Trucks are cleaned out and loaded by the warehouse staff when they get back to the shop or early the next morning. We have parts runners delivering material when necessary.

4. We keep them out of the supply houses as much as possible. Rarely do they go to the supply house.

5. We install over 300 generators a year so our trucks all have generator carts, 500 foot spools of 7 conductor tray cable for the control wiring, ramps for removing the generator from the truck, full complement of drills (cordless and corded), all sorts of bits, whole saws, hydraulic punches, fastening trays, wire & cable, label makers, etc

6. We purchase everything in quantity for the best price. We buy all SEU & SER in large spools and have them on wall mounted wire racks in the warehouse.

7. We are always QCing jobs to see how we can make them more efficient, safe and profitable.
Wow.....thats what I want.....how can I get there faster..??????
 

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Bababoee
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Giving you the "im not worthy" gesture...

Thats really great.... what were some game changers for you Flyboy.??
 

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Small Potatoes
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Giving you the "im not worthy" gesture...

Thats really great.... what were some game changers for you Flyboy.??
The margins in our business are small. The larger your business gets the less you control you have and the more important is to have systems and controls in place.
 
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