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Has anyone else had problems dealing with Xcel Energy?
I would think that a company of that size would have the
ability to make it simple to upgrade a service or install a new service.
They used to be easy to deal with but now it seems that every
year, the process gets more complicated. They have a great bunch
of linemen and area reps but their hands are tied. It's extremely hard
to get a hold of a real live person to talk to. What a disaster!
 

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Residential, lite comm., Industrial
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Has anyone else had problems dealing with Xcel Energy?
I would think that a company of that size would have the
ability to make it simple to upgrade a service or install a new service.
They used to be easy to deal with but now it seems that every
year, the process gets more complicated. They have a great bunch
of linemen and area reps but their hands are tied. It's extremely hard
to get a hold of a real live person to talk to. What a disaster!
poco is getting the same way here in louisiana. about 8 yrs ago, they cut everyones hours back. only the oncall lineman is working on friday now
 
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