SparkyBB, In cases where the neutral is open aka LOST, and there is metallic water piping between residences and facilities (lets call it a unit for simplification) , the neutral current flows on the neutral ground bond in the unit that has the open neutral through the bonded metallic piping system, through the neutral ground bond in the unit that has a solid neutral and back to the source.
In a unit that has an open neutral and no metallic piping to others units with an intact neutral, ground rod or no ground rod you are going to fry some equipment.
When you have an open neutral you place the loads that were operating in parallel in series across the line conductors, depending on the impedance of the loads determines what will burn up. If the impedance is identical on each leg, you do not need the neutral. But systems are seldom to never perfectly balanced.